Subway — Restaurant in Rogers Park Township

Placed an ordered, picked it up, in person mind you, finally got around to eating it and they gave me the wrong sandwich. I've been trying to get a refund ever since, I don't live in the area and they are taking advantage of that. They also tried accusing me of lying, I have pictures. At this point I'm filing a chargeback and reporting them to whomever I need too. It should not be this difficult to fix a mistake they made. And when I do come back, were going viral. With that said, eat here at your own risk cause they are scamming people and that is not okay. Also they keep making me call back to hang up on me, and even said I keep calling, when all keep telling me to call back, make it make sense. And also l've spoken with at least 3 different humans about this, allegedly their system was down yesterday, and now today it's bs. Not okay. I'm just writing this review to have a trail cause now I've wasted enough time and life trying to get my money back for a mistake they made. I see it's a trend where they take your money and frustrate you so much until you say forget it. Insane. I've tried handling this nicely as well, but that just gets us no where, they aren't nice people. So makes sense l have to go through all this. I can't believe this is how these people are choosing to live their lives. I know mistakes happen, but how they've been handling this is insane. For a time like this with how the economy is and how unhinged some people are, they are extremely bold to act this way. With that said, good luck to whomever decides to eat here. If you have an issue, if you can, just do a chargeback and save yourself the headache they will give you....

The night before I came in my wallet was stolen. I needed to figure out how I was going to not only feed myself buy my children as well later in the day. I went 15 different stores, including the subway by the Howard L. It wasnt until I gave subway yet another chance. When I walked and explained what happened he informed that it was okay I would be able to pay with a PayPal account even though the physical card was stolen. All I have to do is get the app and I would be able to link my account to it. I was doubtful because I thought I could do that at other places. I couldnt. I gave it ago I have been at this for 2 hours now what did I have to loose. Long story short I'm writing this review because not only was San correct and was a huge asset he is kind and knowledgeable with customers who are obviously regulars. Knows their orders and makes them smile. I feel it is also noteworthy to mention that NOBODY at the other subway even mentioned you may have an app i could try. Though they were not rude They were very polite in being useless. This will be the Subway I go to when I...

First, Ima be honest. If I would rate this 0 stars i would. The Indian was very racist to me. He thought I was Venezuelan! And he tried speaking Spanish to me. Like I know what I’m doing and saying. This jit was also giving me attitude. Like who do you think you are to disrespect me..? And at the end he wanted me to leave him tip👎🏼 and that was an absolute disrespectful for me. I hope he gets fired he shouldn’t be treating customers like this. Secondly, I was with my friends at that time and he DIDNT tell my friends to leave them tip he only said that to ME. After we were about to the subway and my friend tried eating her cookie she bought and it was all hard absolutely she didn’t wanna eat it and went to complain. The Indian man told her it wasn’t hard but then he changed it and was still giving attitude so I just told him “what kind of service is this?” And he stayed quiet and after I told him ima put on the review app 0 stars! and after stayed quiet. This is not towards being mean or racist but HONESTLY they shouldn’t be acting like this to customers if they’re...