Coffee Beanery — Restaurant in Romulus

I went to the Coffee Beanery while waiting for a flight at DTW. I told the girl I wanted a French vanilla latte and a blueberry muffin. The one at the counter didn’t even seem to know what a latte was. And the girl making it, after she had started it, says, we don’t have french vanilla, can I use sugar free. I told her no thank you, I don’t want it. She gets something out and puts in it, and says here try this. I took a taste, but declined again. They both were a little put off, but, were pleasant enough. So they finally go get the manager, cause neither one knew how to do, or could do a return. He told me they did have my vanilla in the storage and did I want him to go get it. I declined Again. I said I just want coffee now. He finally, after 15 minutes gave me my refund and I bought the coffee. So, I was a little upset, why did the girls at the counter not handle this? Were they new? Where was the manager? Just a bit unprofessional in my opinion. Sounds like they need better trainers in this place at DTW....

Disappointing. I was initially looking for a Starbucks but saw this place. I thought it'd be nice to have something "local" for a change and ordered a mocha and a croissant. The mocha tasted like diluted dishwasher fluid. The croissant was a packaged one with pre-filled uninspiring jelly. Now, if you're going to be a coffee shop that rivals established brands like Starbucks, you better have fresh, hot bakery items to complement the beverage. Sadly, "fresh" cannot be associated with this particular coffee shop. I threw away the coffee after 3 sips. The staff were edgy and the barista yelled out orders as if in battle. There is a reason why people still go to Starbucks despite better tasting coffee being out there - consistency. Why am I giving 2 stars and not 1? Because they at least had wall outlets next to the 3 tables to...

This place sucks. The shop was empty and I stopped in as their bananas looked good. There were 4 workers around a till and another behind the counter also counting money in another till. I waited...and not one of the 5 waited on me. Finally one says what do you want sweetheart? Since he didnt turn around, I didnt know he was talking to me. He then turned around and I said I just wanted to buy 2 bananas. $5.50 he said. Expensive bananas! I hand over a 10 and get over $7 back. He then turns his back to me and I said can I get the receipt? I did not press that it says if I dont get a receipt I get my item free. I just wanted to see if I got too much change back. It took another few minutes to get the receipt. My parting words: this place sucks. Their parting words: do a google review....