Starbucks — Restaurant in Romulus

Amazing staff! My Starbucks coffee was originally ordered from Concourse A 61, while we were walking to our gate. I realize they had put milk in it (I am lactose intolerant... just before a flight isn't ideal). I went to this Starbucks at Consourse B8 and explained the issue. The staff made me a new shaken espresso without milk! :) I am super happy, I have been having a long day of travel, and this made my day!! Thank you so much. I don't know the staff names, but there's was 2...

We were shocked at the bad service at this Starbucks. The cashier rolled her eyes when we asked simple questions about the menu. As we waited for our order we watched four different people return to say their order was incorrect. The line got longer while the baristas joked behind the counter. The orders were served all over the place, us being served before some who had been waiting far longer. Needs major help with training and...

$9 for a tall frapp with no modifications, took 30 mins for my drink even tho there was only a couple of people waiting, employees on their phones, had to remind them about my order because they lost the ticket and didn’t let me know they ran out of pumpkin. I’m usually not a karen but am just...