Kennedy Fried Chicken and Pizza halal food — Restaurant in Roselle

Ordered a Buffalo pie for pick up, and when I got back home it was a cheese pie.. I called back over 35 times and their phone was disconnected because of “weather”. I wasn’t going to drive back twenty minutes because of their mistake. Three hours later they answer and I told the guy they gave me the wrong pie and instead did apologizing he tells me “just bring it back, I’ll change it”. This guy tells me this after three hours? No common sense or customer service at all. Then he tells me next time I’ll give you a free pie. Two weeks later I call them and told them what had happened and if I can come pick up that free pie and this time it was someone else on the call and tells me “oh what’s the name of the person that told you this” otherwise I can’t give that free pie. This is just ridiculous you want me to remember someone’s name over a stupid mistake you guys did? I’ve been going there for many years and I always ignored small mistakes from them but this was just pathetic.

Update: I was hoping they would respond with an apology but I was wrong. How do you expect me to remember your workers name after a week or so? I’ve been going there for several years and I’m sure the owners know who I am by now since they had time to look at my other reviews and criticize me other them. It doesn’t matter what I review other fast food places, we’re talking about your organization here. Instead of accepting your fault you decided to defend your worker and show arrogance. I will not recommend anyone wasting their time at this place ever again. Seriously...

Que maldito problema con este establecimiento, tu les ordenas algo y ellos te dan otra cosa, un día te cobran una cantidad y otro día te cobran diferente con la misma orden, no me le aparezco halla y les tiro la comida por lo difícil que es encontrar un parqueo en mi area.

Sir, what I wanted to tell you is that on many occasions I go to that establishment and ask for an order of chicken breasts and you give me other things that are not chicken breasts and I realize it when I get home and open the order. I do not go back to you and return the food because in the area where I live it is difficult to find parking near the house and I prefer to throw it in the trash than to lose...

Phenomenal. I actually came here by accident my 1st time and I have been a return customer ever since. The staff if fast, friendly, and very clean. I have come in to the store to see them cleaning on multiple occasions. The cashier I see on a regular basis is Zahir he is both very professional and nice.

Their food is what got me hooked. The prices is what keeps me coming back. All in all this is a great spot to just hop in and grab a quick bite. And since their food is halal they don't have ANY pork on the premises so I never have to concern myself with cross contamination. Can't wait till I get off today to go get my hot wings lol. They are open until 3am by the way!

Just...