Mama's Gourmet Pizza — Restaurant in Roselle

1/2/2022 Update: This place was just sold to new management. I ordered two pies. 1 plain, and 1 with Sausage/Peppers. In my opinion it was good, solid Ny/Nj style pizza. But not as good as it was before.

I understood that management changes and things change. So its not to bothering to me. I will still continue to eat here upon pizza cravings. Im sure once the new ownership settles in they will get their groove… Hopefully

Old Review: Only the best pizzeria in the area. Ive been going to this place for years since i was a kid. They have yet to disappoint. After having a tour of their menu, I always end up ordering two plain slices because of how much love they put into their pizza.

The dough is always fresh, the sauce tastes straight outta Mamas kitchen so homemade, and the cheese holds on for dear life with every bite. Absolutely delicious.

Its a big bummer that this place doesnt do delivery but screw it. They havent lost my business because of it. I always place my order for pickup anyway.

This place has been a big staple of the area for years. Most businesses in the area have gone under been renovated, there have been 3 supermarkets cycled in the same plaza over the past two decades. But Mamas Gourmet has stuck...

We’ve enjoyed ordering from Mama’s when the new ownership took over, but our last two orders took over an hour to arrive and we were only ordering for two. The first late order arrived missing a sandwich and the cold subs really left something to be desired. Tonight’s order was simple and we are literally waiting for it to come. When I called the restaurant to follow up, a young lady answered and said it was on the way. When I asked if the order had just been picked up or if the food would arrive cold, she said she didn’t know what time the delivery person left. She was very nice and apologetic, but how do you not know when your deliveries have left??

Suggestion: If you know you are behind on deliveries, give the customer an estimated time frame so we know what to expect which gives us the option of even ordering at all. We will really think before ordering again because waiting an hour and 20 minutes (and counting) for a local establishment is not good customer service. We’ve ordered from restaurants further away and gotten the food faster and hotter....

I ordered my food through DoorDash pickup. I picked up my order; it was fine till I came home to check my food. On the menu it states wings with French fries and it did not come with my order. Attached is a photo. I called in stipulating that it did not come with my wings and they said it does not come with it. I told them I am willing to come show them that it does state fries. Instead of working with me and giving me what I intended to order, they fought with me and told me to call DoorDash and for me to work it out with them; which I did. However, I am not able to change their menu. If it states it then it should be given. It is their job and their business. They lost a customer because of frozen fries. People these days can’t run a company and work smart. They lost business for no...