Went here and there were 4 people working. One gentleman had ordered his shake and was waiting. So a worker asked for my order. It was just a tub of ice cream. Nothing else. She scooped it and weighed it. Then talked with one of the other workers. Then another worker walked by me and ignored me instead of ringing me up. This is all as I'm standing at the register ready to pay on my lunch break. The lady that was scooping weighs my ice cream again and at this point it's been at least 5 minutes. This happens again and still nobody acknowledges me or rings me up. After close to 10 minutes I just left. I don't understand what kind of system they have but it is beyond terrible! Go anywhere else that has ice cream as this place DOES NOT care about their customers. They ignored me the entire time with 4 workers and I was only the 2nd customer...
Read moreI went in to the store to buy a polar pizza I got it out of the freezer and went to the register. No one was in line in front of me. I was told by one of the employees that I needed to move over so she could ring someone else up. I was there waiting!!! Then she rung it up and my coupon wouldn't come up in the app and instead of offering to take $3 off the order they charged me full price even though it was the app that would not pull up. That is the worst customer service I have ever experienced in a Baskin Robbins and I probably will never step foot in that...
Read moreMy visit here today was quick and easy I mainly came for one of the Clowns on a Cone (One of my all time favorite) it didn't have the cherry but it still was delicious especially with the heat currently it's a perfect small treat to cool you down.
Overall very clean store, very nice staff, the engaged with me right away saying "Welcome In and Will be right with you" all was excellent and I was in and out within maybe 6 mins which included paying for my tasty treat!
Thank you for providing great service and great ice cream Much...
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