Officially done with this location. Managers and employees alike have zero clue how to handle a poor situation and how to treat a customer. We drove through the drive thru and ordered $15 worth of food, when we get home we see that none of the burritos have any indication of which one has no cheese (dairy allergy). So we open each burrito and see that all three of them have cheese. We then check the receipt and see that the cashier charged us .35 cents more for extra cheese instead of no cheese. We then drive back down and go inside. When we tell them of the mistake there was no apology, nothing, just “oh ok, they’ll make you a new one”. When we say we at least want to be refunded for the .35 cents of extra cheese the manager comes over and starts to do that, again no apology. He ends up not being able to figure out how to just refund the cheese so he says he’ll refund us the whole burrito. Which we then find out not to be true when handed the recipit because he refunded us the price of a burrito with extra red sauce which is only an extra .10 cents, but at that point we were done. Especially when they bring out the burrito, put it in a bag, and toss it on the counter towards us. I’ve made one complaint before (after I had given this location a very positive review for their past service), and after today I’m going to be giving up this location all together. The food and service is not worth my...
Read moreI would like to add a bit to my review. Taco Bell started selling these fabulous drinks. My favorite was the Watermelon, Strawberry and Lemonade drink. It grows on you real fast. I liked them so much I started having (2) a day. Now, while they are still advertising the product, they no longer have the product. Why do you advertise something you don't have? I am absolutely sure that I am not the only person in California that fell in love with this product. There must be thousands of customers, like myself, that want this drink restore to the menu. And shame on you Taco Bell for making this a tease fest, because now the tacos don't taste as good as they once did. I have been eating at Taco Bell since the tacos were sold for 19...
Read moreWell bless my soul! Let me tell yall about my recent trip to Taco Bell & honey, it was a hoot! I strolled in there, smilin' like a possum in a cornfield, ready for some good ol' Taco goodness! I ordered me a big o Crunchwrap Supreme yall know, the one that’s packed tighter than a hound dog in a doghouse on a rainy day?I took one bite, and it was like a fiesta broke out in my mouth! I mean, I swear I heard maracas shakin n folks dancin in there! I had Taco sauce drippin’ down my chin, I looked like I’d been caught in a salsa rainstorm. And those Cinnamon Twists! They’re so sweet & airy, it feels like your munchin on a cloud made of sugar! I was expectin em to float away like a balloon at a...
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