I visited your store today, and your cashier was unable to process my gift card balance redemption upon request. When she referred to her manager for help, the manager stated she had been instructed by the franchise owner to NOT comply with state laws and refused to process the gift card balance request. Your store lost a customer today, and I would recommend that you review CA state laws regarding gift card balance redemption. There are no businesses that are exempt from this law (must refund if balance is less than $10) and your staff should be adequately trained in the future about how to process these...
Read moreI love Jamba, but have to admit that I haven't frequented this location as much as I should be doing! The store is clean and welcoming. The staff are incredibly friendly. You can tell they genuinely care by how willing they are to go the extra mile to make sure everything is perfect. This location not only has comfortable indoor seating, but also a spacious outdoor seating area to relax and enjoy your order. I would highly recommend visiting Jamba to experience their delicious smoothies and friendly customer service in a nice, convenient location with seating options for an...
Read moreWe usually (not always) have bad experiences at this location. Our drinks will not taste right, and most of the staff isn't as chipper as other locations' counterparts. During times of promotions, those that have helped us didn't seem as though they knew anything about them. On a couple occasions, my wife has tried calling them repeatedly during business hours with no answer. Despite this location being the closest to us, we won't be going back anytime soon. Another store not far from this one has...
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