Porter's House of Draft — Restaurant in Roseville

we have lived in roseville for about a year we came about this place on a coupon we had received in the mail thought we would try it since they have been here for 10 years. To no surprise anybody that is offering a food coupon is not good or they would not have to give a discount ! Service was good but the food was not. 2 of us ordered the philly steak sandwich witch was recommended to us it had all dry meat no cheese no nothing on it. The salad was good and fresh but very small for the price. My friend had a hamburger and it looked liked somebody just ran over it ! My onion rings i ordered were terrible way over cooked! we all looked at each other and wanted to send it all back but just did not want to deal with that whole situation you know what i mean just trying to have a good time we made the best of it. I always tell people give a restaurant at least 2 times before judging it because everyone can have a bad night but not this time !! And it was not cheap...

Winner winner, chicken (sandwich) dinner. The food here is amazing, from the BBQ tots with pulled pork to the mac and cheese, fish tacos and then there's the chicken sandwich.

I like fried chicken sandwiches. I love this sandwhich. The chicken is flavorful (and hot!) and the crispness of the fried outside is solid yet light. Not overly oily or any such business.

Sides include fries, garlic fries, sweet potato fries, potato salad, onion rings, and probably a few things I can't recall at the moment. Aside from the entrees, theres a section of things to share. I also did notice the have chile verde on the menu, so I already know I'm coming back to see what that's all about.

Beer selection is great, too. Irish red on tap? I'm in. Lots of other good porters and IPAs as well.

Also, if you get Sarah (with an H) as your server, you're gonna have a good time. Great service, great conversation.

Kitchen...

Observing the manager talking to the bartender about all the restrictions surrounding the Friday "Special" Burger...

No substitutions... ( not even no tomatoes, no onions). Cooked only to medium... (not med-rare as asked).

He says, "I wanna make this special as simple as possible".

I wonder if he'll ever see the irony in this poor management style. He's already spent 5 times as much time explaining the restrictions on this "special" to the customer and bartender than he would've spent just letting the cook, cook the damn burger to order.

This is the third time that I've seen utterly undefensible poor customer service skills. The beer is fantastic, and the food is delicious, but I doubt that...