TOGO'S Sandwiches — Restaurant in Roseville

I love TOGO’s!! I have a favorite sandwich I get and my special way of having it made! I love the quality and taste of their food! Buttttt this location is very very disappointing!! It’s has not only been once but honestly about 6-8 times I have had issues with this location. In person or for delivery. They are ALWAYS out of things!! I’ve had many orders cancelled because they don’t have what I’m asking for. I love the broccoli cheddar soup but they seem to always have none made and then end up saying they have none in the back. Their drink machine is always out of options and again no refills in the back. I’ve been told as well that the “manager only had the key to the drink machine and they were not in the store”. I’ve been there before in person waiting over 15 minutes to be helped because they had 1 poor employee doing both the ice cream and the sandwiches alone with multiple customers waiting, when there was a manager clearly there counting money and another worker doing things in the back! No one acknowledged us customers waiting nor tried to help the 1 employee doing all the work. I hope this location improves their customer service and stock management because it is right near my home...

This Togo's off Top can never get my serves if it was the last place to eat on earth. I walked in They looked at me like Stunned....! I waited in line the Employee ask was I lost, & what did I want. Didn't speak to me like they did with everyone else, Rude, No Customer Service Skills, & to be honest i toke it as a Raciest thing. Sad but true....when I go to tell her what I want she hand me a menu starts helping the guy behind me as if I wasn't ready or needed more time to look for what I wanted. I looked at her & told her to have a great day, walked out pissed. They laughed...yes they laughed. Overall the place was nice, clean, & in a plaza with a lot others stores or food places. Really nice clean area I must say never this problem in the other places in area I go to on my lunch break, hurt my feelings people can be...

Overall today I had a very unsatisfactory sandwich experience. It was pretty much my first time at Togo's not somewhere I go often. So I'm ordering my son I could sandwich and instead of giving me a kids menu price ordeal they charge me for a 3-inch sandwich a chips and a drink. I didn't notice until afterwards that they offered a kids meal. I ordered a bacon chicken ranch wrap and ask for the ranch on the side. The gentleman acknowledged that would be fine and went ahead and put the ranch on the wrap. I asked him for the side of ranch he said oh you want more? I said no I wanted it on the side is it not? They were just very unorganized and sloppy. It takes a lot for me to actually give a place a poor review but I definitely wouldn't recommend this one I will however try another Togo's just to see if it's an...