I was visiting from out of town when I went to grab a wrap from this location. I ordered the man at the counter read my order back correctly, and I received it wrong immediately. One of the line workers. A female corrected The person that took my order in front of me and told him he supposed to read back the order after he receives it from the customer. I corrected her. I told her he did reject the order and that was one of their mess. I went to this location with a friend. She also ordered and the guy at the counter actually did not read her order back and it was not made correctly the manager on shift, a young African-American gentleman in front of us and begin to explain to us that he hast to correct him because they’re wasting a lot of money and also his boss is already instructed him that he needs to get rid of him . This experience was very unprofessional and I let that manager on shift know that was not right for him to recommend the gentleman in front of customers and...
Read moreI love Jimmy John's sandwiches, however, their quality control leaves alot to be desired. This is the third time I have ordered a tuna sandwich with cheese and was charged for the cheese (.75 each time) and when I got to work there was no cheese in my sandwich. I might have gone back but I work across town and did not have time. Another time, I ordered a turkey sandwich and when I got to work, all I had in my bag was a whole pickle wrapped up like a sandwich. That time, I called and the manager was kind enough to bring me the sandwich I ordered. I spend half of my lunch hour driving across town and most of the time wait in a long line but I think I better find a different place to...
Read moreTried Jimmy John's for the first time since they opened in Roswell. I have to say I was not all that impressed. My sandwich was not made the way I ordered it. Even though on the outside of the wrapper it said no tomatoes, I'm pretty sure they put extra. I also requested vinegrette, which there was none, as well the may was pretty much non-existent. The pickles where not cut as ordered and what's up with only one kind of cheese? I will most likely go elsewhere next time I am craving a...
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