Starbucks — Restaurant in Round Rock

Starbucks on Parmer Lane

This may seem like the most hackneyed or boring answer of all but this is really my to go place outside of my home during the holidays. The place is not as busy as the other Starbucks right next to N. MoPac and is relatively close to the Lifetime Fitness I go to for a workout. They have fairly decent internet and offer some of my favorite holiday/hot drinks like the peppermint hot chocolate and caramel mocha. Besides this, there is ample room to be seated to just enjoy your drink while reading a book. I often found it to be the best place to study for finals right before/during the holidays when everyone but you is done with school/work. It really sometimes helps to get away from the 'crowd' especially when your house is full of relatives visiting and is rather loud from the yelling and shouting. This was also an ideal location to bring a couple of board games, have a drink, and leave fairly late.

This is pretty much your typical Starbucks btw with Holiday music, ample seating, and relatively quiet atmosphere. Though I must say that the customer service is much more friendly than the other ones I have been to in the same area. (prob just because they recognized me from the number of times I've...

Visited this Starbucks with my mom after a long day of clearing out my grandma's belongings (she recently passed). We were looking forward to a comforting pick-me-up, but what we got was a disappointing experience from start to finish.

The bacon and egg sandwich I ordered tasted fine at first, but later that night, I ended up throwing up. Given that it was the only food I'd had all day, I strongly suspect that the sandwich had been left out for too long and was improperly handled.

To make matters worse, the blueberry drink I ordered was overwhelmingly bitter and lemony, which made my stomach hurt. I only managed to drink a little less than half before throwing it away, which is unlike me as I hate wasting food and drinks.

What really took the cake was the attitude of the staff. When my mom asked the barista about their favorite drink in a friendly manner, she was met with a curt 'Excuse me?' that came across as dismissive and rude. Given that we'd just lost my grandma and were looking for some kindness, his lack of empathy really threw me off.

Needless to say, this experience has soured me on this Starbucks location. Until they address their food handling and customer service issues, I'll be taking my...

Poor attention to detail for orders. Everytime I come here there’s always something wrong. Last time I came here I ordered an uncafeinated beverage and the sippy lid was covered in brown liquid, which I assumed was coffee. They took it back and put a new lid on it that had less spilled coffee on it, but still had coffee on it. Really didn’t want to drink caffeine and on top of that my drink was fruity. At that point I just accepted I would be consuming caffeine.

Previous time I came here I ordered a drink mixed with lemonade. When I drank it, it didn’t taste like lemonade was added. Asked them about it and the barista said that lemonade wasn’t on my cup as though it was my mistake. The blonde barista heard me bring it to their attention and rolled her eyes while she walked past me. He remade it with lemonade. I wasn’t rude to the employees. I was polite when I brought my drink to them since it wasn’t correct so it was extra uncomfortable to talk to the team. I also checked my receipt later —it definitely said lemonade on it so I’m pretty sure he didn’t read the order ticket carefully. Not coming...