Rudest lady behind the counter ever! Would not tell me her name. I had a total order of four subs. Got to tell them about two and she started with the next customer. When I told her I need two more she said I’d have to go back to the end of the line! By now six people where behind us. They even told me they’d be ok with me putting in two more sub orders and she’s ignoring me at first asking the next person what they want. Who then pointed back to me and she finally served me.
To round it up, she walks after us outside to the parking lot ripping the bags out of my hand: “you got packed a wrong sub from someone else, I’ve to reorganize them!”
Excuse me?! If you pack it wrong, so make a new sandwich for the other customer! You can’t just rip the bags out of a customers hand!
She eventually brings the bags back and I’m asking if all my subs in there: “I don’t know”. When telling her that it’s a rude customer service she started yelling at me.
Closing up telling me she’s Bethany.
Long story short: go to a different subway if you’d like friendly customer service, and being served...
Read moreNot only did the MANAGER not change her gloves before starting my sandwich, she wasn't wearing a face mask either. That should have told me. After putting meat and cheese on my subway club, I asked if bacon comes on it. She responded "do you see any bacon?" I told her I can't believe she just said that to me. She started SCREAMING at me and asked if I want my sandwich or not. With out saying more, I called the Royal Oak police to come get my money she collected before my sub was even complete. After speaking to the owner, he has told me this is the best help he can get and made multiple excuses for why I was treated the way I was. He acted very bothered to be speaking to me. Coming from a Foodservice background, I'm appalled at what I experienced. It's very unfortunate that because of the pandemic, terrible customer service and sub-par hygiene practices are becoming...
Read moreFrom meh to marvelous! Today, Subway turned the flavor dial up to 11 and made this munchy mission truly memorable. So glad I ordered on DoorDash today.
I've been to this location before, never terrible but never memorable, until today!
I must confess, the culinary genius behind this splendid, carnivorous masterpiece remains a delicious mystery to me.
Nevertheless, my taste buds rejoice, and I extend a heartfelt gratitude. This delectable creation, a true triumph of flavor, has secured its place as the epitome of gourmet satisfaction within the realm of Subway.
Behold, the unrivaled magnificence of the Ultimate B.M.T, elevated to celestial heights with every savory bite. It encapsulates everything one could desire from a sub and more, transcending the ordinary to deliver an extraordinary gustatory experience.
Bravo, Subway associate, for this...
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