I ordered two burgers and a coke in drive up! They COULD NOT get the order right after six tries! I was getting a little annoyed and stated that it was a pain waiting for ten minutes to get a simple order ORDERED! Finally, the manager gave me a sob story about their speakers not working correctly and then stated she did not appreciate me being rude! Well, I didn’t appreciate having to repeat my order six times! I told her that in no uncertain terms that I did not appreciate the treatment! She used the f bomb and told me to leave her drive up or she would call the cops on her! She didn’t like the f word used at her after! I cannot believe that a manager of a business would blame the customer and use the excuse of the speaker not working! I will NEVER walk in that place again! I called corporate and lodged a formal...
Read moreOrdered 2 biggie bags and a 10 piece nuggets meal. I noticed that they charged me 60 cents for bbq sauce. I asked if they charged for bbq sauce. The manager Haley said yes for extra sauce. I informed her I didn't ask for extra sauce. I told her that that's crazy to try and sneak in 60 cents on someone. I would like my money back. She then very rudely said you made my drive thru time go up over 60 cents and called me stupid. I told her i was contacting corporate and i needed her name she said Haley they know me. Very rude and terrible as a manager to act this way in front of my daughter and other children who work there. I will be filing a formal complaint with corporate. I would suggest everyone check your receipts she's probably pocketing the extra...
Read moreKudos Wendy's. Today may have been one of my very best experiences. Around 1120 this morning I used the mobile app, very easy to navigate. Ordered for a family of 4. Pulled up at the drive thru, waited just a few. Nice employees handed us our order, which was exactly as we ordered. Got home a few minutes later. All the food was hot and fresh. A refreshing crisp Coke to top it off. Thanks for...
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