Dunkin' — Restaurant in Rutland City

What a friendly, knowledgeable, and helpful staff. I have always been a hot coffee with cream and sugar kinda gal, so when Laura took my order through the drive thru, I was pleased and grateful that she not only answered my questions but explained the difference between a latte and cappuccino and asked me questions to guide me to what I wanted. She did all this quickly and efficiently while being so pleasant. At the window, I met Chris, who was also friendly and welcoming. When I asked him to thank Laura for me, he agreed and said, "We've got you." Since I went through the drive thru, there wasn't really an atmosphere, but I did observe that the area was clean and bright. This is the Dunkin that I will be giving my...

The first order they forgot my orange juice. The second order they forgot to put the cheese on the sausage egg and cheese croissant. The third time the garden roll up was as hard as a brick! When I called to speak to a manager, I was told "It is only cheese. They should do better next time". How about that?! He should be fired.

Here is a news flash.....THERE WON'T BE A NEXT TIME! Three strikes.....your out. DO NOT PATRONIZE BRANDON VT DUNKIN DONUTS. You will be throwing your money away. Now, Rutland VT ...

I don’t often write poor reviews, but they messed up the size of my drink the other day, I asked for them to correct it, not a big deal, I wait there for 10 minutes for them to fully refund the last drink, then charge me the 40 cent difference, it absolutely cost them more in labor to correct this than it was worth.

I go in today, and they give me the wrong drink completely, and I didn’t have time to even comment, nor the care; just one of the worst experiences I’ve had at a chain in...