Ranch House- Sachse — Restaurant in Sachse

I have been to this establishment multiple times, but based on my last visit this previous Saturday, I would never, could never, and will never go back. I recommended this place to my friends, and the way that we were treated was embarrassing.

It mainly started when my friends and I were taking pictures at our table. A guy who worked there, came over to our table asked if we would like him to take it for us, we said sure. He walks away and clearly had no intention of taking the picture. Super smug and rude about it. A little bit later, I was talking to Jessica (Amazing bartender, by the way) and expressed my frustration at his behavior. He ended up coming over and overhearing, and essentially told me that he didn’t care. There was even another lady that worked there, whose name I didn’t get, shook her head in disbelief. I asked Jessica who the manager was, and she informed me that he was the manager, but the owner was there and maybe I could talk to him about it. When I went to talk to the owner, he barely even looked up at me and told me to go talk to the manager. At this point, I am confused, because I have a complaint about a manager. Owner says, “well go talk to the manager, that’s what I pay him for.”

I decide at this point, that I am obviously not getting any decent customer service from anyone here, so I’ll leave. I went to pay my tab, and I still had a beer in my hand, which of course I wasn’t thinking, but this same manager blurts out “You can’t take that out of here dumb ass!” Yes, the “manager” said that. Stephanie (also a rare sweet gem here) apologizes to me and informs me that the owner will deal with it. I have a hard time believing that the owner will take care of anything seeing as though he sat right there and invalidated my frustrations and concern, and never came over and intervened when his manager called me a dumb ass.

My friends and I were standing up near the front booth and talking amongst one another, and finishing up our drinks and the entire time, another guy who was the bouncer I am assuming, was standing next to us (no idea why) and then suddenly says “I’m getting sick of this! Just get out!” Let me not even mention the amount of men that kept touching the women in this bar. This facility does not respect women. I was the only black person in the bar, and I am not saying they are racist, but no one else was being treated in that manner. So, you make your own assumption on that one. The men who work here exhibited very narcissistic behavior. They were very rude in a subtle manner in the beginning, but the minute I got upset about it, their rudeness and disrespect became very outward, got worst, and no one stopped it.

Aside from being a person of color, as a woman I would never recommend this place to anyone. It is not safe and the men here feel like they can say and do whatever they want.

Stephanie and Jessica, you women are amazing! I seriously wish you...

Being the only country dance hall in the area, this place has a lot of potential to grow if they wanted to.

Very traditional/old style of place. When there's a DJ, he plays almost an hour straight of slow country songs that couples are dancing to. Then he'll play maybe 2 line dances or hip hop songs, then go back to the almost hour of slow country.. and repeat. Pretty boring for someone who is there by themselves to join group line dances.

Even when a bunch of people get on the floor for a fun, modern line dance, he still only plays a couple of them. He should mix them evenly....a few slow country songs then a few popular line dancing songs, etc.

Older crowd (50+). No website. No cover when a DJ is playing. Half price cover before 8pm. (check their FB for info).

Old bar system where the bartender keeps your card... Which wastes time when you want to close out and she has to look through a large stack of cards to find yours.

Food is simple, but good. Really yummy pizzas and...

Y’all are actually so unprofessional when it comes to dealing with musicians. I cannot believe what you guys did with the band that was playing tonight. Everyone was having a great time, complimenting the band, buying them rounds, buying merch and the owner kicks them off the stage?? And for what?? Playing some originals and a couple acoustic songs. Had them travel multiple hours and not pay them because the owner came up with excuses because he wasn’t happy. Y’all are petty as hell and I feel bad for whoever has to deal with this bars owner. Not a great way to start a bar that’s...