This has got to be the worst Jack in the box. $25 for cold greasy tacos, burgers and fries. Waited in the drive thru too long which should have been a red flag. The cashier was struggling to take our order getting it wrong (very simple order) over and over. We ordered 2 jumbo jack meals both with large Curly fries, 2 tacos, and a large iced coffee. When we got the curly fries it was OLD & COLD. I let the drive thru girl know the fries were cold and she looked me straight in the eyes and lied “they just came out of the fryer” of course I used to work in the fast food industry when I was a teenager so I kindly asked her to touch the fries but she rudely turned her back to me and walked away without saying a word! A man came and spoke to me. He said it’ll be a 3 minute wait time. The entire time I could hear this girl talking about her business and cussing loudly in the background. Also they failed to give me my receipt. Probably bc they didn’t want anyone to complete the survey on their nasty attitude/behavior and old, oily gross good. Tried calling the phone number on the window but no answer. Horrible place. Must avoid. Also that girl needs to be replaced asap if this place wants...
Read moreI don’t usally do reviews for fast food but this place is a horrible experience and the owner or manager need to see this but I doubt they will care.
We came in today to get food and upon arrival there was no one in the drive thru or inside so you would think quick service…. Wrong. we waited 15 minutes till the manager outside came back and had to yell for there employee to finally come up and help use. After getting our food the employees decided it would be a great opportunity to play music with foul language and the N word in it….. we had two kids with us under 5. Also they had someone from corporate doing a inspection and even that person didn’t say anything about the music and I over heard her say that they were doing great at customer service…. Clearly not. This makes me wonder how well jack in the box in general is doing if they have a corporate inspection going and they just let all this go. My hopes for this review is the manager or owner sees this and tries to make some changes for the better of...
Read moreI Don’t Know If It’s Just This Area Or Shopping Plaza It’s Located In, But The Atmosphere Just Doesn’t Look Inviting, Like At All. There’s A Lot Of Mentally Ill Homeless People Who Hang Out Around There. So There’s Always Trash Everywhere, Or Groups Of Nonsense Going On. Customer Service Was Ok, But They Are Not Good At Serving Food. So First Off There Weren’t Any Customers When I Went Drive-Thru. Therefore My Nuggets Shouldn’t Have Been Old & Fried Until They Were Solid Like Rocks Or My Fries Should Have Been Fresh Not Stale. The Lettuce On My Spicy Chicken Sandwich Had Dark Spots & Tasted Odd -Obviously Going Bad- The Tacos Which I Usually Love, Were A Deliberate Hard Mess. Lastly, I Couldn’t Even Get My Large Coke Filled Up To The Top Or Even The Correct Sauce I Asked For. Just An All Around...
Read more