Well the customer service is really bad. I was really disappointed. I am all about supporting local businesses as much as possible so we can have them survive long term. I orderered tea with 50% sweetener. Still got it extra extra sweet. When I went back to get a less sweetened drink they wouldn't remake it unless I paid once more. Got an attitude too from one of the young servers I got even though I was very polite and didnt want to make a scene. Anyways my one tea a day business didnt matter because the place is jammed packed so one customer lost is not a big deal. Sad and no worries my family can go somewhere else where customers are valued and also where mistakes are aknowledged and corrected...
Read moreThere is a 30% discount during the soft opening which lasts until 6/16. We came at 5:15pm on a Thursday and many menu items were out of stock. There are two screens for people to order their food and drinks on. We ordered a Thai tornado, a summer melon tea, and popcorn chicken. It took 12 minutes for our order to be ready. It was extremely hot and loud inside but I think they were trying their best. The popcorn chicken was super hot, fresh, and crispy. I like that it comes with a free sauce and that you can choose a...
Read moreLove rose tea lounge! 30% off during their soft opening from 6/9 - 6/16. Promo code is "30" if you want to order online and skip the line. They are missing a few of their normal teas. I normally get the golden king but it was out of stock along with a handful of other "specialty" teas (gykuro, tie guan yin, etc). I got the classic milk tea and it was delicious! 50% sweet but I honestly could've gone less. Plenty of parking and fast service, esp considering it was their soft opening. Also, ample amount of seating...
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