Saigon Alley Kitchen & Bar — Restaurant in Sacramento

Updated from 3 to 5 Star! We tried the loaves several times after and they have made much improvement. The Pho Isn’t overly salty anymore and less several times we’ve been they make it nice and hot. It’s good to see improvement. We’re happy to continue coming back.

Used to love this place but it’s really gone downhill last 3 times I been in. Last three services it seems everyone that works there wants to hang out in the kitchen and not come out to check tables. They didn’t bring me my drink from the bar until after I finished eating. The pho we love but last time it was like warm and not even hot enough to cook the meat. I had to get up after waiting for a long time and poke my head into kitchen because that’s the place they all want to hang out. Keep in mind last 3 times I came in it was slow and hardly any tables so it’s very annoying to see the staff socializing in the kitchen and 3 to 5 tables and getting served a drink late, bill takes for ever, placing an order takes forever. The last drink I ordered was horrible and I order it every time I’m in but at least they were nice enough to comp the drink. I called in an order 2.5 hours ahead of time and told them I needed it at a certain time. I came in and still had to wait 30 minutes. Customer service has really gone down hill. Not sure what’s going on with this place as last few months it’s just depressing because of lack of service and seeing everyone socializing in kitchen. Will be considering other options if it continues as this was almost my weekly go to place with my family and friends when we want to...

Ate here for dinner. Overall a 4/5.

Service 5/5 Food 3.5/5 Atmosphere 2/5

My server was very nice and helped talk me through my choices. Food was out promptly so i didnt need to wait too long after ordering. When paying, they closed the bill at the table quickly and didnt have to awkwardly wait at the register like most pho places ive been.

I got the bone marrow pho. Honestly, the marrow isnt too worth the price. I didnt get much of it on the bone, and it didnt add much to the dish. Was kinda bummed that the papaya salad didnt already come spicy, and the spicy options to put into it didnt sound too appealing so i ended up not ordering it.

My biggest gripe was the choice in music playing in the dining room. Im usually not one to complain about music choices, but the volume was just loud enough to be intrusive during my meal, and some of the songs had some explicit lyrics that i noticed needed to be manually changed by some of the staff.

Overall good place. Food was tasty and the service was great, but i wish some of the menu items had options to choose how you wanted it to be prepared, and that the music was less harsh...

Last week Friday, I had the Banh Mi shrimp (Vietnamese sandwich) with soup and shrimp crackers. It was one of the best shrimp Banh Mi. The sandwich was flavorful, fresh and shrimp was cooked perfectly. I would say great balance of textures and flavors. I'm still craving for more Banh Mi.

Although the location is far away from Elk Grove, I wouldn't mind the drive just for the sandwich. There were plenty of parking which made the visit stress-free. And no parking fee required. To top it off, the service was excellent. The server was kind to replace the beef broth with veggie broth since I don't eat beef and pork. My friends ordered the grilled chicken pho and tofu noodles. They both have decided next time to order the Banh Mi sandwich. My friend wasn't pleased with her grilled chicken pho much. Anyways, I'm excited to take my husband to try out the Banh Mi sandwich. I know he would definitely love it.

For sure, I'm returning for another tasty meal. And ambiance was...