Subway — Restaurant in Saint Cloud

i would give this place 0 stars if i could, we had ordered a few subs for pickup and 2 of said subs were awful. sub 1 was a chicken bacon sub with all toppings and not toasted but meat heated. we got the sub and the bread was toasted (which it wasn't supposed to be) but the meat and bacon were ICE COLD and there was no toppings but lettuce. the second sub was a chicken teriyaki sub add bacon and warmed the meats, needless to say the chicken was ice cold and the bacon was too. needless to say we called them and they didnt answer the first 3 times and finally we got someone on the phone and she was unhelpful said call back tomorrow so we did, after 2 days calling these people we finally get ahold of the manager on the phone and she goes "oh i watched them make these subs they were right all i can do is give u one free sub" and were like how is that right it was ice cold everything was wrong bread that wasnt supposed to be toasted was toasted, no toppings correct, everything was ice cold (and not just sitting for a while ice cold i mean straight from the fridge cold). and mind u we werent asking for a refund or anything but just maybe to have the subs remade would've been decent. management and food and...

We placed an online order through the SubWay app and when we got to the restaurant they claimed that they did not have it even though we had confirmation that the order was placed and received. The person working said nothing they could do and we could call corporate to get a refund. This was unacceptable. I was given the number to the manager but it was actually just the store number. Again unacceptable. The employee called the manager Renee who said if they didn't have the order we were out of luck and the bank would refund our money. "Nothing she could do" She said we were "not going to get free food" Never asked for free food, just the food we ordered and paid for. She told me that she "would not pay for it herself" Completely unacceptable. No apologies, no attempt to save a customer, no customer service at all. Just a "go away and stop bothering us" attitude. DO NOT GIVE YOUR MONEY TO THIS STORE. On the off chance you actually get your food, it's not that...

If I could give this place zero stars I would. First off the women that work there complain about having a job, if you don’t like your job then quit. People not out here to be treated nasty when you making a sandwich and you’re angry about it. These people that come to your store are directly funding your employment. I get it sometimes you’ll have a rude or difficult customer but I’ve come to this place like 15+ times and both ladies are annoyed and angry literally all the time. That’s inexcusable. The ingredients for the sandwich also look stale. I would just avoid this place as the food and service are subpar, even for a sandwich. I’ll be taking my business to Publix, Firehouse or Jersey Mike’s. I wouldn’t recommend anyone to visit this location. They just don’t care and it shows. Stop being so angry all the time, it’s not a healthy...