Wendy's — Restaurant in Saint Petersburg

I dont write a lot of reviews for fast food. I worked fast food for 2 years as a teen, so I get things happen and I'm pretty understanding. But if I did what happened today, I would have been fired.

Couldn't hear the guy taking orders, but the manager would scream through the speaker. Pretty jarring. Asked for a Dave's double and a free jr frosty as I have the card for 2022. Was never provided a receipt, but I trusted they had it correct. I get to the second window and I'm handed two frosties, one small and one jr, overflowing so badly that it was dripping down the side and the lids not put on properly. I ask why I'm receiving two and she shrugged her shoulders. I asked if the guy at the first window charged me for both. She said "yeah, sorry." And she was the manager. Didnt try to correct it whatsoever. She was acting like she was fairly busy, but she seemed more scrambled than anything. She kept telling her cashiers to stop taking orders until she could catch up. And she was just packing the orders. There were maybe 3 orders inside and 4 in the drive thru behind me. Then of course with the frostys, my car became a sticky mess. The only reason I'm giving 2 stars is because the burger was at least right.

I understand that there is a problem with fast food retaining workers (which could be remedied by paying people better, but that's another story.) However, when mistakes are made, you should be willing to rectify it. Wasnt expecting anything free for the trouble or anything. Just wanted my correct order.

I'll be going to the Wendy's closer to the gandy. Rarely have a problem there, and when I do, they fix it properly. Wouldnt recomend this place until the manager gets a grip or gets competent people...

I went to this Wendy to get lunch for my family. I park to go in. The front main entrance is locked. I seen the hours posted on the door. The doors are locked during business hours. I think maybe they are close be caus ethe main doors are locked. I go to drive a way and notice the side door is used. So I park and go in the side door. The girl at the cash register gives me a startled look when she notices me standing there. The registers are directly faceing the main entrance, not the side entrance. I'm looking at the menu for a minute and say by the way your front doors are locked. She mumbled something about knowing. Then group of several people try to enter through the locked front doors. They then proceed to walk around the building to get to the side door. I say see? Your making people walk around. She gets smart with me about how did I get in if the doors are locked? Did i not walk around? So I try to walk away and drop it. She replied have a good day sir and just walk around. Her smart mouth made the situation worse and worse. They couldn't seem to understand why the front door should be unlocked during business hours. Its a safety hazard, and I'm sure against fire regulations. Maybe the Fire Marshall will visit and can...

This is the worst Wendy’s I’ve ever been to. Not because I have had one bad experience. I’ve only been here maybe 5 times in the past 3 months and every single experience is terrible. They are never friendly, and i always feel like I am inconveniencing them as they rush me through the drive through. Every time the fries are old, hard or cold. Every single time I remind them that I ordered water and as they try to rush away after giving me my food not giving me a chance to even ask for condiments. I don’t expect Wendy’s employees to be as nice as PDQ or Chick-fil-A but it literally feels like they hate their job, hate the customers and do not care if my bag of food is correct. Another occasion I went through the drive through at night when it was not busy, and as I pulled away i realized they never put my fries in the bag. I park my car, go inside with my bag, no one apologizes whatsoever or even looks sorry. They say nothing, hand me a cup of fries and that’s it. I get to my car and realize the fries they gave me are hard and cold Hopefully new management will take over because there are certain menu items that other fast food companies do not offer like...