McDonald's — Restaurant in Salina

I ordered a pickup for the kids so they could play and I always order pick up here because if I go to the counter everybody just stands around on their phone or apparently eating staring at me and nobody takes my order. This is probably the 20th time this has happened so I gave up on going to the counter to order. Well today as I'm standing at the counter cuz my pickup order was made incorrectly. They had people by the drive-through window shoving their face with french fries touching their hands to their mouth. Then when I finally get service to help me with the order instead of playing on their phones and just staring at me, which was missing a kids french fry. A younger girl takes my kids bag back into the kitchen, which I don't think they're supposed to do that. She could have just simply gave me a small fry then the same lady I seen shoving her face is the one who gives me the french fries. No hands washed. Who knows if those were the fries she was eating. The kids play area is complete mess nobody's cleaneds it up. You can tell for at least a few hours. The only reason I come here is because my kids want to. Otherwise it's trash, personally don't like McDonald's, but now not only their food leaves a bad taste in my mouth. I wish the location on Ohio had a play place because the service is always good and I don't think that's what...

On November 19th 2023 at around 10:30 pm I had the absolute worst experience at a McDonald's store ever. I didn't ask for anything special just a Quartier pounder meal. Easy enough. So I payed at the first window and moved forward nobody ahead of me or behind me. I get to the second window and was handed my drink, after a minute I was asked to pull forward, so I did no big deal. While I was sitting there a couple of cars came and left. After a long while the server came out with my order She was expanding to me how she was cleaning the lobby and how the people who were preparing my order didn't care. She was clutching my bagged order strangely. Well I circled around and opened the bag the French fries were cold and actually slimy the burger was cold as well. Of course I didn't even attempt to eat this garbage. But I did go back through the line and hand it back to the one who served it to me and told her to eat it herself. I will never spend another dime at any Salina Kansas McDonald's store. You can do...

I went through the drive thru. After my drinks were messed up the person at the window had me pull to a stall after being upset that I had told her my drinks were wrong. I waiting about 7 minutes before someone came out with my food and didn’t bring my drinks out. I reminded the guy about my drinks and he said he would bring them out. Another 3 or 4 minutes go by and the guy didn’t come back out. I went inside and the guy was taking new orders. So I had to wait to get someone’s attention and then I had to fill my own drink. So my food was cold by the time I got home, oh well. I then realized the 5 ranch dips that they now make us pay for were missing from my bag. We called and they agreed to remake our food. After a couple of days we called again to make sure we were able to pick it up and they said they never agreed to remake our entire order. But okay. Thanks for the great...