Chick-fil-A — Restaurant in Salisbury

Staff was very nice, chicken on my mothers chicken sandwich was dry, I ordered the new special “pimento cheese chicken” topped with honey and jalapeño. The cheese part of the pimento cheese was not broken up and mixed in properly, and it was freezing cold and had ice crystals. After taking 2 bites I almost threw up. I took both mine and my mother’s sandwiches and asked for new ones and told them what was wrong. They returned with new sandwiches promptly 2 minutes later to which I was skeptical. Upon returning to my table I find that they have again given my mother another dried out old chicken sandwich, and me a brand new fresh piece of hot steaming chicken adorned with again, a frozen greasy pile of shredded cheddar cheese, a disgusting experience, we threw out the food and we will never return to...

I ordered 2 sandwiches with 2 slices of cheese on each sandwich and prior to receiving my food I asked 3 different times if it would have 2 slices of cheese on each sandwich and I was told not to worry. I was given the sandwiches the first time with no cheese then they gave me a replacement but it was the wrong sandwiches. By the time I received my correct sandhwiches my family was done their meal. I think it’s ridiculous that I had to wait 25 minutes just to get the correct item. They did not apologize for...

I ordered a spicy deluxe chicken sandwich and it had American cheese on it. Came back to get another sandwich and they put pepper jack cheese on it but, they didn’t melt it. They just put it on there. Also we got a lemonade and it was the last of the lemonade in the pitcher so it didn’t taste good at all. I had to get another lemonade as well. Also the team leader didn’t know how to do a refund and had to ask a normal employee if they were...