Sleep Number — Hotel in Salisbury

I dealt at the Sleep Number store in Salisbury, MD with Erin Fisher, a long-time employee of Sleep Number. While I have always had a very positive experience with the Sleep Number personnel across the 25+ years I’ve enjoyed my Sleep Number beds, Erin was superlative. She is knowledgeable, listened to my current sleep needs, has been helpful, available, patient, pleasant and extremely personable. I am delighted with my new purchase and looking forward to improved quality sleep. I know I can contact Erin should a need arise and am confident she will assist me in an amiable, professional manner. Also will add, the two gentleman from Sleep Number who delivered and set up my new bed were on time, helpful, pleasant and...

Went to the store on a very busy Sunday but we were immediately approached and were told that while yes they were busy we could wait or do whatever other errands needed to be done and come back in 15-20mins. This was greatly appreciated since normally when a store is busy no one bothers to tell you or approach you to say hello we will be able to assist you in "x" amount of time.

When we returned a nice sales associate, Deena welcomed us with a smile. We had a great experience. Deena was both professional and knowledgeable. She not only answered all our questions but provided us with a lot of education and info about all the products!

We purchased an i8 bed with flex base plus pillows and sheets and...

We recently purchased the Flextop i10 360 smartbed at this location. Unfortunately, we had some disappointing experiences with the delivery services and options. To the point we considered another bed entirely. I called the store in search of some help/answers. Jeremy, the store manager did and EXCELLENT job of handling all of our concerns. While he couldn’t fix everything, he went above and beyond to make sure we knew we were valued customers to him. Due to that service I highly recommend visiting the store. We now have our bed and couldn’t be happier. Jeremy and his team at the Salisbury store understand good customer service better than most,...