Bought a ring last week and the sales people pushed us into a financing agreement told us no interest or fees on the payments and when I downloaded the app to pay the financing I see the payment is 250 more then what was agreed upon people will say oh it’s just 250 but no that’s not what was agreed on they misinformed me didn’t disclose the charges and fees lied about it being a finance agreement when it was a leasing agreement which is a mispractice and sleazy sales tactic to close the deal paid 70$ in application fees and didn’t notice until after I didn’t have any receipt showing I paid 70$ for that fee wouldn’t trust them on any info regarding financing be aware read everything ask questions before they charge you ! The bottom line is the agreed price was 2000$ I paid 950 down 70$ in a supposed application fee for financing agreement I was told no taxes will be charged no interest and was lied to then they call me back saying oh it’s the financing company charging you that not me as if they didn’t know when they do business like this all the time don’t over promise or tell people things that aren’t true you lied and hid any information on fees taxes and other hidden charges and fees and when I make a review you wanna call and settle the dispute you should of disclosed all that information first you guys should have known about those charges instead you let me go home to find out after I’ve been charged for leasing agreement not financing agreement like you...
Read moreI have known the owners of Diamond Emporium since the first day they opened for business. They are two of the greatest guys I know and their prices cannot be beat! My husband and I spend literally every Friday night hanging out with them and we have definitely spent a good deal on their jewelry as well. What impressed me the most is first if all, the two brothers are two of the most genuine, honest people you will ever meet. Their jewelry is so different than what you see in your typical stores, and they are willing to work with you to either cut their price down so the customer will walk away a happy and satisfied customer. And if needed, they offer great financing as well. I honestly cannot say enough good things about these guys and their business; they are the best in the business! And customer jewelry is a whole different matter. Oh my, the rings and custom pieces they have created are exquisite!!! Stop by Diamond Emporium in the center of the Center at Salisbury mall and tell them Michael and Cary sent you. I have no problem with anyone...
Read moreWow! Sam and his team are without a doubt the most customer service oriented team I have ever experienced! Sam was right on point in showing me my options on the purchase of a watch according to my requirements. When I finally chose what I wanted, Sam made sure it fit perfect and took the time to educate me on how to use my first automatic watch. It was the perfect purchase! Sam and his team even gave me a cup of coffee so I could feel comfortable and unrushed. I have received so many positive comments on this watch from people. Most importantly, this has turned out to be my “go to” watch to wear! Thank you Sam and your team!!! To those at the mall, go to Diamond Emphorium! You...
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