Chuck E. Cheese — Restaurant in Salt Lake City

I went to Chuck E. Cheese for a birthday party. I was not that impressed. Neither was The birthday boys mom. The food was actually eatible. The pizza had good flavor and the salad bar was clean, well stocked, and full of fresh looking vegitables. Since getting a new menu the food has gotten much better. I did not like the new card system they've inplimented. Now you scan a card on a machine instead of just inserting coins. It felt like the kids money went a lot faster. The lowest amount of credits per game is now 3 credits. That's $0.75 per game, if each credit is equal to a quarter. There are no more animatronic characters. Now it is a poorly projected video played on a screen accompanied by weird kids music. My kids weren't huge fans either. They would rather take their change to a nickle arcade. I did, however like the blacklight stamp process at this location. Below is a description of why this location made an impression on me. When entering a Chuck E. Cheese there are two things to be prepared for, tons of kids and an invisible stamp. Obviously, if you are going to a Chuck E. Cheese you are prepared for kids. But the stamp always seems pointless. Honestly, has anyone ever checked the stamp?? Even looked to see if yours matches the kid you are going out with?? Probably not, right? Well I decided to put this location to the test. This location passed with flying colors!! I took my friends 3 year old with me out to the car to get something we forgot. I tried to anyway. The kid(maybe 17) at the door checked our stamps. They didn't match, which I already knew. (Not to mention we'd washed out hands and they were smeared.) The kid at the door asked me to show him some proof the 3 year old was with me, like a picture on my phone. Of course I was going out to get my phone so I couldn't show him. He would not let me take her without proof. Long story short, this kid was the first Chuck E. Cheese employee [EVER!!] to check if the stamps matched. Not only did he check, but he was also willing to stand his ground, not letting me take a child that was not mine. I know it's a long review but I was impressed. It is rather comforting to know the system, that has been in place for years, is...

Chuck E Cheese has changed a lot since i was a kid, some changes for better and some the worse.

The good changes: no longer dimly lit, grimy rooms, blind corners where kids could get snatched w/o anyone seeing, or urine-smelling ball pits that probably contained more potentially fatal strains of bacteria in there than plastic balls. Also good--no, great--is the security system whereby kids are matched to adults and vice-versa when they enter, so that no one can leave with a person they aren't authorized to be with.

The bad changes: when I was a kid, about every 15-20 min the animatronic Chuck E Cheese band would clack and creak to life. It would jerk and jump with half working parts, miming playing along with a song or two, then shut down, allowing the noise to return to a dull roar. Now, they have screens and sound coming from them--and large speakers--that never quit. Ever. Even for one minute. In between songs are terrible kids show-style "comedy" skits; the b-day songs go on for ages, and actually include incitement for the kids to scream, and in short, it is so damn loud in that place, esp when it's busy with b-day parties, that I was pretty sure I was going to start putting skeeballs through the ubiquitous big screens pumping out the sound if i had to stay any longer. Maybe that's the point, increase turnover to increase revenue per table? Also a bummer of a change, but just a sign or the times: no gore-filled video games. Indeed, nearly no video games at all. Everything in there is more of a carnival style test of skill to earn tickets. But I suppose there aren't any true arcade video games any more. Speaking of tickets...

...Some Things that Never Changed, but Should Have: the prizes for tickets still suck. I never used to worry about tickets, but now you have no choice as those are the only games to play. And as always, about 1/3 to 1/2 are not working at any given moment.

The Food: is exactly the same pizza, salad, sodas. It had been a long time since I was in a Chuck E Cheese, but I remembered the pizza perfectly. And you know what? It ain't half bad, I think. I tend to be pretty forgiving of pizza, but it really...

I like taking my kids to Chuck E. Cheese’s and they have so much fun. However the experience for this Saturday was not good at all. I got the reservation for my babies first birthday, it was from 3-5 for the table. I had already talked to them over the phone and confirmed everything I wanted and needed for that day. When we got there they started asking us the same questions regarding what food we wanted, how many pizzas we needed and what toppings we wanted. It was clear that everything I requested and talked to them over the phone days prior to the party had not been saved. Then we were getting ready to do the cake and had asked our server if it was still ok to do it at the table we had reserved since it was almost 5pm, she said we could and there was no rush, all of the sudden at 5pm this other lady comes to us yelling “your reservation is over, you need to leave the table now”!!! She was so rude about it specially after our server had just told us we could stay on the table a bit more. So we just moved all our stuff to the tables on the side. They took our pitchers that were full of drinks and when I asked if we could get them they said no because those are only for the reserved tables and they needed them for the other parties! Turns out that we left at 7pm and No One else had reserved the table we had!!! Also right after we moved from the reserved tables to the side ones we kept getting asked to pay our bill even though we were still ordering more pizza and eating cake! At one point one of the servers came up to me and said “my boss said you need to Pay now” so I got up and went to pay since it was clear they weren’t going to let us finish eating. To end everything when our kids were getting prizes the lady there was super rude to the kids and rushing them to get their prizes. All I can say about this birthday experience at this Chuck E. Cheese’s is that it was not a good one at all, the staff were very rude and they are not organized with the things you request or order ahead of time. The only person that was nice to us and tried to help was our server!...