The service, food quantity, and food quality have gone down so much compared to last year when we were there for dinner. It was my favorite restaurant when we visited Saltlake city last year, We were looking forward to coming back to Kyoto for some nice Japanese food. We decided to celebrate Xmas Eve at Kyoto, and we made our reservation over a month ago. Today, we show up right at 5 pm when the restaurant is just open. We sat down and didn't even get the menu and water until 10 minutes later. When the food came, the beef sukiyaki flavor was not good (way too sweet and salty), the beef teriyaki sauce was glue like, some the sashimi pieces were so skimpy, it was the width of a chopstick. We were a party of 8, most of us were done w ourselves meals, except 2 of the kids were still working on the meals ( but almost done). The so-called manager came over and rudely told us our time was up and we must leave, while the kids were still eating. He claimed someone had told us we had a time limit on the table, but none of us heard or were aware of that. I politely told him, give the kids a few minutes to finish their food so we all can leave. About 5 minutes later, the manager came back forceful and said, " times up, you must leave now", the kids literally chocked down some of their food in 30 seconds and left the remaining food there. I felt bad for the kids. They didn't even have a chance to finish their food. I have to say this is the worst dining experience we even had in a Japanese (or any) restaurant. The manager's attitude was so bad that he is a disgrace to this restaurant. His rudeness left us and the kids shocked. We were silent while we drove away. We spent over $250 here tonight. We wouldn't never come back here again. If the manager came to us and explained the situation in a better attitude, we would understand, it would have been a much better outcome. It is just unfortunate that someone has no customer service experiences or common sense is there to serve the customers.