Tsunami Restaurant & Sushi Bar - Tsunami on 9th

Previously I had given this location a 5, today my experience has completely turned me away from eating here (at least this location). We were initially greeted by the host who informed us that without a reservation and with limited seating due to Covid we would have a 45 wait, but ordering take out would get us food quicker. We ordered over the phone for takeout and we were told that the food would be ready in 50 minutes, but the girl taking the order said since we were waiting in the grass she would rush it. Immediately after this the manager Tyler came out and offered us waters while we wait, we politely declined the offer at which point he lectured us about making early reservations to be able to be seated. 10 minutes later a copy walks up to the door without a reservation, is told it's a 45 minute wait, then they say oh actually we have some seats for you and they are seated immediately. At this point we are a bit frustrated and feel like we are being treated differently because we aren't dressed very well, everyone who was seated was dressed well anyone who came through not dressed well while we were waiting was turned away. ..... After waiting the full 50 minutes from the time of placing the order I walked up to the front door to see if there was an ETA for the food. Tyler walked out with an order for someone else and as he passed mentioned, I feel guilty walking by you with food that isn't yours, he walked the food to the car and returned avoiding me not giving me a chance to ask for an ETA. At this point a full hour after placing the order, my fiance calls the front desk to get an ETA, they tell us that it had been ready for a while....but no one called or cared to bring it out to us. I feel I was mistreated for not looking like their preferred clients. While getting condescending looks and comments from the manager Tyler. By the time we got our food the hot food was warm and the cold food was room temperature. I spent over $100 to be treated beneath them, this was in all forms a disappointing experience and I hope something is done about it so others do not feel this way.