Taqueria 27 Downtown

This is the second time I’ve been here. I think the food is excellent. My one star is due to the service. Our waiter was excellent but I don’t understand the manager, Brian. He’s terrible. I find it crazy that I walked in to 10 empty tables, 5 of which were covered with dirty plates, and the manager Brian telling me there was a 30 minute wait. There was no one ahead of me. So I’m literally waiting for what? There are a couple of clean tables. Why can’t I sit there? There are several tables of dirty dishes. Why isn’t Brian the manager cleaning those so I can sit?

So, I decided to humor Brian and I waited. I figured my wait time certainly wouldn’t be 30 minutes. He would clean a few tables since the wait staff was running around.

Nope. Didn’t happen. I waited my 30 minutes. Brian never cleaned a table and the wait line became epic. By the time I sat I think there was a wait of 60 minutes. I know some people left because they didn’t want to wait. Still, those dirty dishes sat on those tables, even as I walked out the door after my dinner.

Who owns this place? Who thinks this type of service is OK? I didn’t go to school for restaurant management or hospitality but numbers tell me that if Brian had just bussed those tables and sat a few people quicker money would not have walked out the door. There were several people that didn’t wait. Why? Because Brian wasn’t willing to do his job.

Like I said at the top of this review, I think the food is excellent but the manager making me wait 30 minutes because he was unwilling to clean a table is reason alone not to return. I guess good help is really hard to find at Taqueria 27.