Blue Iguana Salt Lake City — Restaurant in Salt Lake City

I came here for a birthday party. As somebody with the celiac disease who is sensitive to cross contact I'm always hesitant to try new restaurants. It's because of this. I emailed management multiple times about their cooking practices for those sensitive to cross contamination issues. I highly recommend reaching out to management before hand. Specific for celiacs, no surface is gluten-free. Any meat or non meat items are cooked on a gluten black stone. I was able to have my food cooked on a separate pan and I did not experience "glutened" symptoms. I highly recommend speaking to management before-hand or being very clear with your particular server. Even after speaking to management, and argubly knowing more than servers about their back staff cooks items. I still felt unsafe and unheard with front staff. Servers are obviously not trained in dietary restrictions or if they are it's not a priority. I felt dismissed by my server. While she told me that my food would be cooked separately she didn't seem to understand my concerns. When she came out there was cooked corn tortillas which I questioned since I asked for premade hard ones because they would be more likely to be gluten free. She assured me they were cooked on a separate pan. But still the disconnect of front staff to back staff made me hesitant. In the end I didn't get sick but it was still a stressful experience. Because of their practices I doubt I would have felt comfortable ordering without multiple conversations prior to my reservation.

That being said for a restaurant that obviously does not focus on dietary restrictions. They did a good job accommodating me. I wish there was more training and communication between staff for the benefit of customers. To get a clear answer of procedure I had to call multiple times and email. While in this case I was happy to do that. It was extremely frustrating. A lot of their menu is gluten-free, however not celiac or allergy safe. If you're gonna offer gluten-free options, you need to understand possible cross contamination issues, which did not seem like a priority. Staff's willingness to tell me something was gluten free when from other conversations I knew it wasn't was concerning.

If like me, you're coming here maybe not by your own choice (I probably wouldn't come here otherwise). I highly recommend speaking to management before hand and trying to be clear with your server. Tell them you have an allergy and everything needs to be cooked on a separate pan not on a black stone. While I had a good experience with management, I would be remiss to not describe some organizational issues that I can see being problematic for people with sensitivity issues like myself. Due to the lack of focus and seems like training of both front and back staff. I feel like I can't recommend this place to other people with cross contamination issues. This is something that could easily be changed by management with a little bit more training. There seems like there is a disconnect by the willingness of management to accommodate, and the overstressed staff at the restaurant. I think they have the possibility to improve and they did great with me. I do not see that being replicated for...

Our server accused us of not leaving a tip even though we left a 30% cash tip. Until today we have been coming here for years and have always enjoyed this place. The first thing was they seated us all the way in the back corner of the restaurant away from everything and everyone even though the restaurant was dead and there was nobody in there. So I asked if we could sit over in the garden area where the plants and the lights are in the pretty tables. And so then they agreed to that. After we were done eating we went to the restroom before we left. We paid with the credit card. After coming out of the restroom I was waiting for my partner when our server came to the restroom area and brought the credit card receipt book and said handed it to me and said here and I said what's this for? And she said oh, you paid with your credit card but you didn't leave a tip and so I thought that you might want to leave a tip for me. I said oh, my partner always leaves the tip every time. Are you sure it's not at the table. I went back with her and there was a $20 bill that was on the ground right next to the table under one of the chairs. Apparently it had fallen out of her credit card receipt book. She called us out and accused us of not tipping her even though we left a 30% tip. She made me feel like a piece of garbage. Even though we treated her very well. I was appalled! I will never come back to this place again as long as I live. Mark my words it will be a cold day and you know what before I will ever come back here again so basically that means never. The Blue iguana has lost my business for life and it was over a stupid employee that doesn't know how to treat your guests. It just goes to show that you can be a great restaurant and work years to build a good reputation and have some lousy employees destroy it for you just like that overnight. Well, I'm not wasting any more money. Our bill was $70 and we left a $20 tip on a $70 bill. We spent nearly $100 in another trip here we've spent over $100 easy with food and drinks. Will be spending our money somewhere else from now on. I don't ever want to be treated like a cheap piece of garbage like that again and I don't think anybody else should either. I will never come back here again and I will make it a point to tell all of my friends and everybody I know what an awful experience I had and what a terrible place this is. Just one more dissatisfied customer that's been...

We visited SLC from out of town and we stopped at Blue Iguana for lunch on a weekday. Upon walking in, we were hit with the intoxicating smell of delicious Mexican food and I knew we were in for a treat! There was no wait to be seated and we were immediately brought water, chips, and salsa. My prediction was confirmed with the first taste of the salsa, it was beyond delicious- the depth of flavor is almost indescribable. We got guacamole to go with the chips and it was spectacular. I ordered the Enchiladas Suizas and my husband got the Mole De Almendras with Chicken. The portions were huge, enough for at least 2 meals. We each liked the other’s dish more and switched plates. The Mole De Almendras had juicy grilled chicken breast, which I would have been happy with by itself. The mole sauce took it to the next level- it was unlike anything I have ever tasted. The Enchiladas Suizas came with a mole poblanos sauce on top that was both sweet and complex in flavor. Both plates came with beans and rice, which tasted as you would expect in a Mexican restaurant. Our kids ordered quesadillas from the kids menu. (Other kids choices included chicken nuggets and hamburgers, among other items.) They said it was the best quesadilla they’ve had- simple and to the point: tortillas with mild white cheese. We ordered dessert- fried ice cream and tiramisu. I didn’t try the fried ice cream, so I can’t comment on it. The tiramisu was respectable, but not the best I’ve had. That’s on me though, I should have gotten the churros, since it’s a Mexican restaurant, not an Italian restaurant. All in all, it was the best Mexican food I’ve eaten in at least 20 years,...