Cafe Vida — Restaurant in San Antonio

The good reviews for this place seem fake, because the cafe is offering “for a good 5* review you will get a small discount on your next meal”. That’s against Google policy!

Not a place I’m going back or recommending. The aroma of a rubber tires not the most appetizing, but I was hungry after my busy morning, so I have decided to sit outside and place a to go order. The front employee (thin, unpleasant and sloppy looking Caucasian male) wearing a blue shirt with absolutely filthy undershirt that was sticking out never greeted any guests before me and I was treated the same way. I informed him that I’m picking an order to go. He matched my name on the bag, but still was trying to grab my phone to see the confirmation (I didn’t have a problem to show my phone screen, but there is not need to touch it). The food wasn’t good and fruits were not ripe, I tossed it away. I also didn’t get any napkins or utensils, so I had to lick the bowl and it’s lid 🤦‍♀️ The overall feeling of this place like I was at a gas station, but with the gloomy worker. He was serving customers and answer the phone in the same rude and unprofessional manner. Tables inside and outside were dirty, dirty door handles and overall the smell and everything looked sticky...

I typically enjoy coming to this gym, but I had a disappointing experience today at the restaurant located inside. After finishing my workout, I approached the counter to ask about the shakes. I inquired whether they contained protein, and the staff member (a tall, thin white male who has worked there for years) replied, “Some of them.” I asked if they had just protein or included PDM (protein drink mix), and he abruptly said he didn’t know what that was and walked away—without any courtesy or offer to assist further.

He began helping a seated customer without ever saying, “I’ll be right with you” or offering to follow up. It felt dismissive and unprofessional. A simple acknowledgment or effort to answer my question would have made a big difference.

I hope management takes note, as customer service—especially at a health and wellness facility—should be helpful and respectful.

I’ve seen the reviews and I management should take addresses this, as everyone deserves to feel respected and acknowledged when seeking help or...

My mom, my daughter and I walked in, the man at the counter was smiling and friendly to another gentleman who was already paying, and then to a lady, but when it was my turn his face changed completely and he seemed serious, even when I asked him about one of the waters they have there, about whether it had flavor, he said: I don't know, I haven't tried them, in a very rude way, I don't know what it was but it did make me feel really bad, and I asked him two questions about the side dishes and he was really serious when he answered, well I rushed to order and he left me standing there and I had to ask a woman who was further back if I should wait for the food or if they would bring it, and she was friendly, the food has nothing special on the contrary it has...