Extra Fine Southtown — Restaurant in San Antonio

I really enjoy the atmosphere here—plenty of great tables and accessible outlets make it a good spot to get work done. I tried the coconut matcha cloud, but it was overwhelmingly greasy, and the agar agar clogged my straw, making it undrinkable. On a return visit, I ordered it with just matcha foam and coconut water, which was better but still too heavy for my taste. I’d suggest offering a simple, unsweetened matcha with coconut water, a drink I’ve seen at other matcha cafés like Matcha Maiko—I’d definitely come back for that. Having options that let customers control sweetness would be a big plus.

I also ordered the quiche, but the crust was so hard that cutting into it caused the salad on top to slide off—not a pleasant experience.

Service was mixed: one male cashier the day before was especially kind, even letting us sample the fiery punch before ordering, which was very helpful since we are diabetic and need to control sweetness. However, a younger female cashier today seemed less welcoming when I asked about syrups in different drinks, which left me hesitant to order. A warmer, more attentive approach—even to simple questions—would go a long way in making customers feel comfortable exploring the menu. BTW, this happened during non-peak hours.

I am leaving this review because I like this location and hope it does better...

This was my first visit to this neighborhood eatery and we came in excited and ready to try something new and (we believe) locally owned. I can’t say it was disappointing exactly but it definitely didn’t meet our expectations.

First off, the coffee is excellent. Not sure where they source it but wherever it is they should keep doing it. A bit tangy and fruity, not overly bitter, and overall a great cup. I’d drink two a day if I could. Secondly, the service was good even if the staff seemed a bit rushed for some reason. There weren’t a ton of customers.

The sandwich was another matter. The one I chose was kept up front in a refrigerated display case along with many other items, all uncovered. It was dry, ice cold, rock hard and had a slightly unpleasant refrigerator funk. The ingredients themselves were top shelf and with a bit more care and proper treatment of the food I know it would be delicious so it makes me a little sad to have to write this. IMHO an experienced hand in the kitchen making simple sandwiches to order could change everything.

With all that said would I return? Absolutely. It has a really nice atmosphere, the people are great, the coffee is sublime and based on the ingredients they use I’d probably like anything they make fresh. With a few adjustments this place could easily...

I don't normally leave reviews, but this experience was so exceptionally bad that I felt compelled. I ate at this location several months ago and the experience was awesome. Service was good, food was great, and sandwiches were big.

BUT TODAY the experience was a complete 180. Service was awful and the cashier was unfriendly and rude when asked if I could add bacon to a grilled cheese sandwich when the menu plainly says "Add Bacon $2". I was told that I couldn't add a la carte items, even though the menu says otherwise, with no sensical explanation. When I asked why, I was told "we just don't do that for lunch items". Upon checkout I was not offered chips or a side with my sandwich, so I mistakenly assumed it was included. It was not. The food was delivered without a smile or a word and the grilled cheese sandwich was small and had very little cheese on it... for $13 and change (after tax). Additionally the restaurant reeked of a foul water smell and we were not thanked for our visit or patronage.

This was my experience during peak lunch hours, in a nearly empty restaurant, so I'd hate to see what it's like if they actually...