La Siberia Mexican Restaurant — Restaurant in San Antonio

I ordered tlalpeno soup and specifically asked for the rice on the side. The miss specifically repeated it back to me, and some kind of miscommunication occurred in the kitchen because my soup arrived with rice inside, but my daughters plate had the rice on a separate plate. I attempted to ask for the error to be corrected, but was immediately snapped at with, the rice is on the side, and I explained that I didn't want the rice in the soup. Then she stated that's how the soup comes, and I said that's fine. Then she finally told me, "we'll if you want, I can get you a new one." I said no, "that's fine." I had to follow up with several " that's fines"because only after insiting it was my fault did she decide to try and correct the error. I understand mistakes happen, but the way you handle them is what makes or breaks your establishment, and this one is broken. Also, and on a side note, there are...

First time I came here I saw a hair in the consommé soup, so OK I let it go , Now again, September 29 I came with a friend. This is my third visit. My friend got mixto plate and when he started digging with the food, he got a piece of the enchiladas when he picked it up from the plate, there were two hair under the enchiladas , okay we try to leave and just pay for my plate but came out to $19.98 for just my plate that was a tostada and a drink ,

People don’t be surprised if you find a hair in your plate on your food. They still charge you for something it ain’t worth your time there Even though they take 15 minutes to bring your plate? Never again coming to this place even though I drive 25 minutes to get...

My husband and I have been here more than a handful of times.

The service is prompt and friendly.

Food is always good, never bland. We love the consome that they serve to complement some of the combo meals. I usually end up getting the tostadas, but have learned to ask for guacamole and cream on the side so I can add toppings as I like. I do wish they would serve the shredded chicken hot and not cold, but either way, it's good.

The sweet tea is hit or miss... I'm really particular about my sweet teas. Not too fond of this one. The horchata is good, not super sweet. The best drink to order is a...