Nora's Mexican Restaurant — Restaurant in San Antonio

We've been several times so I don't want to base this review off the most recent visit only. I'll start by saying previous experiences were good...probably 4 or 5 star. On this past visit though, I noticed there were several health code/food handler violations. Servers were eating at the expo area where the food is passed from the kitchen. Our server was eating, hand to mouth, at a table a few feet from ours. It was Sunday morning and I know the staff needs to eat too...I ran restaurants for a long time, I know how that goes. Neither of the servers washed their hands before resuming regular server duties after eating their food. Plates with half eaten food were left at the expo area while fresh plates and drinks were prepared there to be taken to customers. These are all blatant violations and if the servers have their food handlers' license or ServeSafe Certifications, they know they are violations. The manager was present and said nothing to the servers about the violations.

On top of this, I still can't figure out the pricing...we ordered 6 breakfast tacos, 2 breakfast plates ($6.50 each) 1 eggs and toast a la carte, 4 coffees and 3 soft drinks with 3 extra flour tortillas...the bill was $69 with included gratuity. It seems like we've eaten more full plates on previous visits and the bill was in the $40s...not sure how we got to...

Nora's Mexican restaurant is one of my preferred dining establishments. I typically visit three times a week and consistently order two or three crispy beef tacos with extra cheese and salsa ranchera. Since 2017, I have been a loyal customer, appreciating the homemade cuisine. However, today's experience was subpar. Although the food was satisfactory, the customer service was disappointing. After driving five minutes, I discovered the salsa ranchera container was not properly sealed, causing it to spill all over the bag and plate. Unfortunately, I was wearing white pants and unknowingly stained them when I removed the plate. I promptly contacted Nora's and spoke with a young lady who offered to provide another salsa or note the incident for the owner. I opted to return and was met with an unfriendly attitude from the black-haired lady, who questioned my account of the incident. She seemed skeptical and made faces at her coworker, which I found...

They sent me out my taco without guacamole and sent paper thin sliced avocado instead . When I returned it all they did was smash one of the slices and said here you go . The very young James Avery jewelry girl insisted it was guacamole. She refused to agree with me for whatever reason when the other nice waitress agreed with me said that it’s not really guacamole but that’s the way they make it . So for you guacamole lovers this place isn’t for you . I really enjoyed coming here for a while when I first found the restaurant a month ago but I’m not returning especially because of young James Avery jewelry girl . She’s very sarcastic and has a bad attitude like a teenage girl also does not like to reason with customers when an...