Olivia's Mexican Restaurant — Restaurant in San Antonio

I've eatt n there about 12 times over the last past years and live two blocks away so my score is for an overall rating.

A bit pricey and servers are consistently standoffish, rude and discourteous. Orders r most often times incorrect and you won't ever get ur drink order correct and never out of 12 times offered any...zero refills when they stand around and talk to one another at the cashier stand every visit. and the entire restaurant is the size of a 18 wheeler with an inferno like feeling. Temp had to be in the upper 80s, no air circulation at all but the cashier had a fan on their face while they sat and stared at their phone. . Same dead flies in windowsill with same old old crusty splattered chillie and food splashed all over walls, windows pictures, condiment holders and table tops. Routine for no acknowledged upon entering. 9 staff out front in addition to a cashier but don't expect anything type of hospitality like maybe somebody will be with union 10 min or even a place setting, or a whipping down and sanitizing an area you would be likely eating off of. Consistent discourteousness is the norm. Repeating what was ordered after the customer orders to ensure correctness and accuracy would be ideal as well as checking in on a table shortly after food is served to ensure basic items like condiments, flat ware, sauces, and or chillis and salsas are provided would help imensly to improve a future rating. Incomplete orders or no refills, for me dings a score especially in such a tiny establishment. The quality of food is good and it's consistently prepared relatively quickly; served hot most of the time. It's always fresh and always tasty as well.

Don't expect consistent professionalism or courteousness from the male or female cashier or on the server side whatsoever. But always take care of your server if they exhibit hospitality, accuracy, and or basic service...

Ive been eating coming here a lot recently and it seems as though that every time I come theres something new that came out badly. To start off the parking is bad, I mean REALLY REALLY bad, then the restaurant itself is also REALLY small, but whatever right? Either way we go to eat so we should judge based off of food and service right? Well…um…to start off there are multiple items that are absurdly priced, including $4 for a Horchata drink in a to-go cup. The service is alright, although it could definitely improve a lot, the waitresses are mostly nice when serving but every now and then they treat you with a little bit of disrespect, then the cashier just acts like he just doesn’t wanna be there. The place is very clean tho! I usually order a 2 Ham and Egg and 1 Bean and Cheese, but last couple of times ive gone the Ham and Egg is DRY and the Bean and Cheese (specifically the beans) taste…off (?) and the tortillas are somewhat hard (for some reason sometimes they come out soft and other times hard and cold, IDk why). Overall I think this place is definitely not one of my TOP picks when it comes to eating Mexican food somewhere but its definetly not my lowest pick either. I think this is the type of place you go to because theres nothing closer, theres really no push or pull factors that make me want to go here or not. Compared to other places its…an OK experience. Not too bad but definitely...

The food was fresh, delicious, filling and much more. The ranchero beans were as if someones' Mother had made them for the Family dinner....they were a meal by themselves. The service was extremely pleasant(my tip reflected the service I received). I was pleasantly surprised when my meal arrived. I don't know if all the meals are as advertised but today mine was. I ordered my meal(tacos a carbon) because of how it looked on the menu and that is exactly what I received, the only difference was the color of the bowl the ranchero beans were in. I don't know if I can return to this restaurant because if everything isn't to the same standard I might just have to shed a tear. I am just gonna have to sleep on it. To the owners and the staff keep up the Great work. I love the new look update your website, let the people see...