PJ's Coffee — Restaurant in San Antonio

I’m giving this one star purely because there was a single worker there and I felt kinda bad for her because there was a small rush; but even then, the managers should’ve scheduled more people, and the single worker had no sense of urgency. Me and my partner both ordered drinks that took close to 15-20 minutes to be served. Not only was the wait kinda nuts, but both of us were underwhelmed with our drinks and couldn’t finish them. We asked the barista about the way the drinks were prepared, and we believe that the barista might’ve lied about how the company makes their lattes as a way of covering up for her messing up our drinks. I made the mistake of ordering the beignets, which took close to 40 minutes to be served. I genuinely thought she forgot we ordered them. If she knew it would take close to 40 minutes to make them, she should’ve told us. The beignets were good, but I cannot stress this enough how badly I don’t want to wait 40 minutes for anything at a coffee shop. I was really looking forward to coming here, I see this place every day on the drive to school, but I am never returning. I really should’ve tried to get a...

Been a former food and beverage director of many hotels and restaurants for years I can give you an informed review, ok less go Same concept than Starbucks Cleaning 5, customers service 2 knowledgeable employees 2* products quality 2* bathroom were closed Restaurant is very clean and cozy, I expect more that 10 minutes to be addressed by employees I recived a full cup of watery coffe when I ask for 3 shots of Expresso, my sandwich were cold inside fridge temperature full of watery meat cheese over my sandwich I ask for brown sugar for my coffe she did not know that sugar in the raw is brown sugar she told they don't have brown sugar my wife recive her coofe at the same time I recived my sandwich at the end my wife end up going to a gas establishment to go to the bathroom because you have both bathrooms you have at the store closed

The bill I paid was over 30.00 and did not enjoy anything that I ordered and for 2 coffes 2 waters and 2 sandwiches is very pricey so I hope you have your employees trained in customer service and product knowledge and food preparation if you want to...

I just I like that this Pjs location is so close to my house and when they get my drinks right they taste good, and the employees are nice, but I’ve been running into an issue over and over again. Almost every-time this one employee is working which is most times I come through she gets our order wrong. Usually at-least part of it’s right and I’ll just take what she gives and it will taste fine enough. I’m not a picky person and I hate confrontation so it takes it being wrong wrong for me to say anything. But the fact that I get the same thing every-time we come through and often enough and it’s still wrong is pissing me off. When I come through at most there’s one person ahead or behind me and It doesn’t look like there’s a lot of people inside either. If this has to do with the speaker/ headset then that needs to be fixed. Today half my order was wrong I asked for a velvet ice with the seasonal flavor (that’s the only thing I did different today was the flavor) And I get an iced coffee that tastes so bitter and I’ve had this flavor before and it didn’t...