So let me begin by mentioning that as I walked in they were gossiping about an employee who was recently fired for stealing. Extremely unprofessional when there are customers around waiting to be serviced. Ethan attended me with mediocre service because he couldn't inform me being a recently new Starbucks customer that I have to mention that I would like the cream on top of my matcha drink. Maybe they should be more focused on attending customers needs ,concerns or questions instead of gossiping about a recently fired employee who are stealing. Not to mention the short little Hispanic girl had an attitude along with the skinny white girl when I requested to get the foam on top of my drink which I would have gladly paid for. She, Hispanic girl, tells me with attitude next time make sure to say it before you order! Well maybe instead of the Hispanic and white girl gossiping about the employee being fired they should have informed me that I could order it that way.I will never go to that Starbucks again even though my family and I shop often at that Target being I am red card holder. Both drinks I ordered as well were assembled poorly! The Starbucks employees there need to ditch the attitude and focus on quality of beverages, correctly assembling drinks and begin to actually greet customers in a friendly manner to create an excellent customer...
Ā Ā Ā Read moreAtmosphere? I didn't get a sense of any existence of such. Anything would be something. The Service counter girls were sweet, but banal. Product knowledge was weak. I educated them on what a "Venti black eye" was. The Caucasian, conservative-appearing (nothing wrong with conservative, a group with which I politically align as age increases wisdom) raven-haired gal's expression Registered shock until I repeated my request slower and more phonetically crisp. It was clear from her reaction and sudden flash of roses cheeks that she misheard the order as "beefy black guy." Yeah, that, too! Why not. I like my coffee like I like my men: strong, Black!
My question: why do these ladies not know what the Starbucks-coined names for "large coffee with a single shot (red eye) or double shot (black eye) of espresseo" mean!?
Having a sweet gal manning the coffee pot definitely was to my advantage when I sashayed off sans mobile phone. They turned it right over to customer service desk where it was easily retrieved. However, I like my coffee served with some geat...and a barister with a shot of adrenaline (or two) would not only measure up, he or she would provide, by default, the atmosphere lacking. Trust me on this. No one should spend $5 on a Java jolt and fall asleep due...
Ā Ā Ā Read moreI went there to order a 3 shot espresso in ice 2 pumps classic and an ice shaken espresso. I received 3 shots hardly any ice no classic and ice shaken espresso with no milk or classic. I told the lady the ice shaken was wrong and she rudely said you want to look at the paper with the recipe. I'm a manager I know how to make drinks. I've ordered this drink at dozens of places it comes with 4 pumps of classic and 2% milk. I just told her to fix it please. Again do you want to look at the paper on how to make this. No just fix it please. This lady is the worst person to be running this place in target I've ever seen. I'm of Asian decent and I hope she wasn't rude because of my ethnicity. This occurred at...
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