Subway — Restaurant in San Antonio

My coworkers and I love subway and we go often. Recently every time I go they keep offering order online or use there new app. My lunch break Is only 30 mins and I had more then one stop to make. I decided to try ordering online because its suppose to be express and very quick. I even called the store ahead of time. To guarantee I didn't place my order at the wrong location. I called the store about and spoke to keith stradley. I asked him if they were located next to the fedex store. He replied yes and I place my order based off his answer. I get to the subway next to the fedex on culebra suite #108. they advised they don't have my order and it was placed at another store. At thi s point I only have 15 mins remaining on my break . I am buying lunch for myself and a coworker. So I cant just show back up empty handed. So i had to drive all the way over to the 8839 location. I asked the cashier who answered the phone when I called. Both of there names are Keith but it was the gentleman in the back(stadley). I advised him I didn't appreciate him lying to me and saying they were located next to fedex. At this point I am late back to work due to him. He had a stupid dumb look on his face. Like he didn't understand why I was upset. I understand none of them are managers. However if a customer is upset at lease apologize. I work for a big company and we all take turns going to subway to get our orders. When you treat customers badly they will talk about it. It could encourage others to not return due to the poor service. Nobody wants to pay for bad service. I called ahead of time to insure I didn't select the wrong store. And still ended up ordering incorrectly due to keith...

Very rude, low customer service skilled employees here. No freeh vegetables. Barely any tuna on my tuna sandwich. He scraped the bottom of the avocado that was old and not fresh. And has the audacity to say, “it’s extra.” Yeah no. Not for old, crusty avocado. We asked for fresh veggies and he made some comment about how half is for the morning workers and the rest is for the evening workers. This guy has some issues. He is always rushing you. Very rude. You can’t see them putting the meat on your sandwich. It’s blocked. Dirty environment. No customer service skills at all. I asked the female if it’s cheaper to get the combo verses just with a drink. She literally whispers, “I don’t know. He would know.” And points to the annoying male worker. Subway used to be a sandwich place with lots of fresh veggies. Now it’s dirty and only 5 veggies to choose from and definitely not fresh at all and all mixed with eachother. When asked what cheese we wanted, we couldn’t see any cheese so my husband looked for the cheese and the male worker taps on the plastic and says, “here are the cheeses.” Like no. We want to see them. He squeezed a HUGE amount of mayo on my bread and barely any tuna at all. People want to “see” you make their sandwich. Why are you hiding it????? We just walked out. Will never return to this location. This isnt the first time this male employee has acted this way. Like chill bro. Chill out. All you had to do is make a sandwich. Not food poisoning. You’re better off closing...

I will be calling the store back in the morning asking to speak with a district manager we do not even live in this area we live in Cibilo Texas furthermore this was our first time coming here we decided to stop here me and my husband it was 15 min til it closes and when we got there the young girl looked like she didn’t want to be there she heated my bread and threw the spatula on top of the oven I had to also keep repeating how I wanted my sandwich her eyes looked red like she was sick or maybe even intoxicated she continued to make my sandwich then this other guy that was there I’m taking he was the manager ( had a black polo shirt) proceeded to do my vegetables then she started to make my husbands sandwich when she ran to the trash I can see here where she kept throwing up ugly and yet I told the manager and he didn’t even say anything and ignored me, my husband said not to make a big deal he just wanted to get out of there i didnt even finish ordering what we were going to order like our drinks after seeing that who would?? total discussing I hope corporate reads this!! Here’s a picture of my receipt ! Look at the cameras and see how that girl went and didn’t care and just threw up cleaned her spit with her arm didn’t even wash her hands and continued to make my husbands sandwich I drove back to my area and had to pay again for new...