Honestly wasn't great, it was the lack of communication for me. I ordered something to be delivered and it turned into such an imposition for me. They did not want to try to resolve any issue, I tried to even speak Chinese with them to be on better terms. But in the back ground I could hear the manager telling the girl over the phone just to hang up. I had ordered a promo item because it was only reason for me to order from them like in this economy you gotta make your bang for your buck. She told me she couldn't tell the kitchen what to do and I'm like girl I work in the service industry if you was a manager and you work with them just ask them to add the promo item for me. It was like 87.99 for the promo deal and you get a free garlic noodles. I just wanted my garlic noodles man I was tryna treat myself after saving up for some seafood and like it's their promotion they are running and I'm like can you please just tell the kitchen to add the garlic noodles to my delivery order no biggy. They said to call their manager at the other location which didn't make sense and when I called them back they were all up in arms. I paid for the order to be cancelled... it left a bad taste in my mouth after ordering from them and to be treated as such. I would not recommend going to a place that is just not nice people. Well I guess off to try other...
Read moreDINE SOMEWHERE ELSE if you are looking for a more authentic seafood restaurant experience.
I thought this was a great seafood restaurant. Upon serving our food, it felt more of a Chinese restaurant rather than a seafood place. The flavor, how they seasoned the food upon cooking, the seafood fried rice tasted like they put a lot of msg or Ajinomoto and the garlic shrimp in tasted like frozen compared to a fresh one. I was disappointed since I came here for a fresh seafood type. My fault for not doing a research first before dining.
Also, we ordered the XO Seafood fried rice and garlic shrimp. The food that was delivered to us was a chicken wing garlic. The server told us that there was a mistake from the kitchen and asked us if we want it. We told her we prefer the shrimp since that’s why we came for a seafood craving. Instead of owning her mistake, she blamed the kitchen staff. Nonetheless, she replaced it and we waited patiently.
The other staff members were welcoming though. It just frustrates me since I was there for 2 days only and wanted to try great seafood restaurant. It failed my expectations based on...
Read moreWell, for a restaurant with a five star rating, my 88 year old Mother and I had high expectations. OK, no problem that it's located in a strip mall, but when we arrived, we were promptly seated with butcher block paper for a tablecloth. We ordered two appetizers, coconut shrimp and cheese fries. My Mom kept asking me if I could taste the coconut, which I could not. The cheese fries were nothing special, other than melted cheese on French fries.
For our main meal, I ordered the 1/2 lb snow crab, and Mom ordered the shrimp volcano without the heads (paid $3 extra for that). Needless to say, they kept the scales on the remainder of the shrimp, which had the breading and flavoring on it. So by the time she peeled the shrimp, the flavor was gone. The snow crab was served in a bag and had great flavor, but it was very messy to eat with all of that sauce.
This was certainly an experience. Would we come back? Probably not, as that style of serving food was not to our liking. BTW, the pineapple smoothie and corn on the cob...
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