Came for the first time. Table was clean but on further inspection the cups on the table were dirty and the bowl of creamers had a few open packets inside.
Quick to have our drinks and orders taken, quick to get food. But server never came to check on us until after we were done with our food, which plays into the rest of this review.
My coworkers got the smashed avocado toast and hashbrowns which they said tasted 'ok'.
I got a waffle, eggs, and smoked salmon.
Salmon looked unappetizing and tasted overly salty, but it was the only meat option I'm able to eat so that was on me for picking it.
Waffle looked good but tasted sour and after a few bites I couldnt handle it. I never do this because if I try something new and don't like it I'll own it as my choice from the menu, but this waffle tasted off. Like the milk used or butter used had gone bad. It was also a normal waffle not any sort of special recipe item that I'd gone on a limb to try out.
If checked on I would have requested a new waffle or asked for a pancake instead, but time enough passed that my coworkers had eaten and we needed to get back to work.
When our server finally came to see us I showed her the plate and that I didn't feel satisfied with it. She removed the waffle from the bill and left the eggs and salmon but immediately gave up any attempts at speaking to us.
The lady at the front was personable and when a coworker mentioned the table, lack of attention, and sour food, the lady opted to comp my meal, which is why 3 stars and not less.
I've worked in customer service a long time and I know servers don't get paid nearly enough for the things they deal with, but without the opportunity to have the food fixed I didn't know what else to do than to ask to...
Ā Ā Ā Read moreI live close by this location and I never knew it existed. Itās tucked in to a nice little area with other great stores. I walked in thinking that I would have to wait a long time for my food and set my timer on my phone. Because I was already ready to argue! Lol I just wanted to say that Fatima Was an excellent server very professional she knew exactly what was on the menu upsell kept coming by and checking on us. I said wow this is really awesome. Sheās a great server but you know really at the end of the day. The food was absolutely delicious. The grits were so creamy and yummy. My omelette was to die for and it the restaurant was clean and I am just so extremely thankful that I came to this location.. I have not been to a restaurant where the service staff and the building as a whole are working together and providing a quality of service with a quality of food and just an overwhelming whelming feeling of wow that was really awesome. I highly recommend this location. Great job to all the staff and management and I hope corporate sees this review. you guys rocked it. Fast clean quality, food, service, and...
Ā Ā Ā Read moreDelicious omelettes and breakfast entrees are abundant here at this new location for Skillets. While I agree with some that the prices could probably be 10 to 15% lower, that's Skillets in general, not just this location, and quality and service factor in also. When we ate breakfast there last Saturday we were graciously greeted at the door and taken to our table and promptly met by our server who took our drink orders. She returned with our drinks took our food orders and they were delivered in a very reasonable amount of time. We both tried omelettes. I had wanted a skillet but heard my friend order his omelette so I changed my mind. During the meal I asked for a side of potatoes to make up for not getting the skillet. From the omelette to the toast to the fruit cup, everything was delicious and fresh, what should have been hot was hot and what should have been chilled was chilled. We've been to the Naples location a few times in the past and I'm truly glad to see Fort Myers and adjacent area locations. I left happy, stuffed, and smiling....
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