Wow… absolutely horrible service. We signed up for the rewards program a couple days ago at a different location (which was the location in Carlsbad and they were all amazing people.) We were then on our way to the beach and popped into this location quick to use our free drink and when we got up to the window to scan it Carson said he couldn’t use it because it was for the regular size only (understandable, we didn’t read the fine print). So we asked if they could make it a regular then and he said “no it’s already processed, so are you going to pay or not?” And we said “no we wanted to use our free one” and he said “do you have card or something?” And we said “no we wanted to use our free one, and didn’t realize it was only for a regular size. Why can’t we just change it to a regular?” Then he just walked away and asked a girl “what to do about us”. The girl running the speaker box came to the window and did the right thing and allowed us the large free coffee which was nice of her. Ultimately, why was this such a big deal that we needed to be treated that way?
Carson was extremely unpleasant and should not be in the service industry. As someone who has worked in the coffee industry I’m literally shocked on how we were treated here. We have never had an issue with Better...
   Read moreBetter Buzz Coffee in San Clemente is a fantastic spot for coffee enthusiasts. The team is decent, always providing friendly and efficient service. Their coffee is great, with a variety of options to suit different tastes, from classic brews to creative specialty drinks.
In addition to their excellent coffee, the spicy chicken wrap is a standout item on the menu. It's flavorful and satisfying, making it a great choice for a quick meal.
The environment is versatile, making it an ideal place to work, socialize, or simply relax. The comfortable seating and pleasant ambiance cater to both productivity and leisure. Whether you're meeting friends, catching up on work, or just enjoying some downtime, Better Buzz Coffee is a perfect choice.
If you're in San Clemente and in need of a reliable coffee spot, Better Buzz Coffee won't disappoint. Highly...
   Read moreGot an Iced Horchata Latte (with an extra shot) and it was absolutely delicious. The decor, vibe, and energy at Better Buzz is always great. Staff was friendly, but there was one standout, a wonderful young woman named Chloe. When I came in, I was warmly greeted and she was thoughtful in making some recommendations. I was there a while, as I pulled out my laptop to get some work done. Everyone that walked in received the same warmth and thoughtfulness, and I often heard small moments of connection and humanity. She also made sure to tell everyone to have a great day when they left. Chloe is the type of employee that makes a visit special, and one you hope to see there on your...
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