Broken Yolk Cafe — Restaurant in San Diego

Soooo disappointed in this location. Had no idea upon arrival that this was an express location and counter service only, it should state that on its name similar to how Oggies across the bridge does. I'm near sighted and only brought my prescription polarized sunglasses with me and if anyone knows you cant read digital screens with them on. I asked the woman at the counter if there was a printed menu and she said no. Ok fine, I'll squint. So while trying to read the menu, there was a ladder in the way of the digital menu, I asked if the lady at the counter could move it over so I could read the menu, she stated no, it's being fixed. No one stepped on the ladder the entire 45m I was in the location. Next when I ordered alcohol, she wrist banded me, um ok, I'm 40 and very much look so, but I understand we are near a college campus. Just interesting because Epic Wings, Eureka and Oggies doesn't wrist band you and two of those locations are closer to the actual SDSU campus. Next when I went to pay, I was looking at the terminal because it was different than the usual ones you see out and about, she then reaches her hand over to press the 30% tip button and I quickly slapped her hand away!! Why on earth would I tip someone for counter service and with a bad attitude. I don't tip at McDonald's, I don't tip at this Broken Yolk fastfood location. Food was mediocre at very best, at very best. Food is served on plates and you must go collect it at the counter when they scream your number that they give you a number tent for (leading me to believe someone was to bring your food to your table, NOT THE CASE, just put a # on the receipt like everyone else) When you get your food at the counter you must then collect your own plastic cutlery and napkins, as well as any condiment you may need (syrup, ketchup, hot sauce) If I'm dining in on a washable plate, why am I eating with plastic cutlery. So horrible for the environment!!! Then when we were done, we are instructed to buss our own tables. Soo let me get this straight, the lady at the counter wanted me to tip her 30% for me, serving myself and then cleaning up after myself. Um no, there's no reason for me to tip especially if that tip is not going to the men that were cooking the food. All in all, let's just say this location is a waste of space and energy. Horrible for the environment and horrible to their customers. Go down the hill to Mission Valley if you actually want Broken Yolk, this place is a joke! Oh let me add, parking is validated but for only 30m. It takes them about 15m just to get you your food, so eat quickly and don't you dare talk while doing so otherwise you're paying an arm and a leg for parking. Any researcher who's studied dining would know any sit down restaurant requires at least 45m per party, AT...

Highlights: A modernized, concise version of it's sister locations, one can expect more of a campus-cafe feel which makes it a fine fit to the college area it's in. Coffee is self-served. The staff are young, friendly, and competent. The interior is new and updated, and the decor is rusticly reclaimed. Lowlights: I happily found an entree I loved, but upon ordering, was informed they no longer served it. Kevin, who seemed genuinely reminded that it was still on their menu, assured it would be taken off and instead suggested the Raspberry Nutella Waffles (they happily added PB on the side). Good fix. Also, no clean silverware immediately available when the food was served, which was puzzling, because they had just opened for the day, but again, not a big deal to wait a few minutes for it. Parking is where you find it in that area, so expect a little stroll if you find any during busy hours. Aside from that, I would...

Food and drinks (latte at least) don't look anything like menu photos. Belgian waffle was missing promised whipped cream and had a ball of butter instead.

I ordered their Messy Caramel Latte and the order was a mess indeed. We ate in, but they gave me a disposable cup with regular coffee & cream. Not even a thin latte foam.

I asked a staff member if it was for someone else, but she insisted it's mine. No whipped cream, no caramel, no ceramic cup as pictured on menu. Not a word that they are sorry.

She redid my coffee in a proper cup, but instead of whipped cream tower on top I got a tiny puddle, and a quarter cup was filled with syrup. Terribly sweet and 20 extra minutes to get that.

Bacon that went with eggs was fried to dry hard crust, but maybe that's how it's supposed to be. Anyway, not my place, not my people, no politeness. TVs show 4 movies on 4 screens next to each other, but with ads...