Exceptional Service and Kindness ā Agnieszka Truly Goes Above and Beyond!
Even before receiving the cookies, I have to share what an incredible experience itās been working with Agnieszka from Cookies Tonight. I reached out with a very last-minute request, and instead of turning me away, she responded with so much warmth, understanding, and a genuine desire to help.
What stood out to me most was her thoughtfulness: not only did she take on my order with almost no lead time, but she even made extra cookies just in case I needed any last-minute changes. That kind of attention to detail and commitment to customer satisfaction is so rare and deeply appreciated. You can tell she takes pride in her work and genuinely wants every order to be perfect.
She has kept me updated every step of the way, and her professionalism and kindness have made me feel completely at ease ā which means so much, especially when youāre coordinating details for a special event under time pressure.
I havenāt seen or tasted the final cookies yet, but based on everything so far, I already know Iām in incredibly good hands. Agnieszka is someone who truly cares, and Iām so grateful to have found her. Iāll definitely be ordering from her again and recommending her to...
Ā Ā Ā Read moreLooking for a unique gift alternative to flowers and using a nationwide service that lacks in quality -- this is your place! I needed to send a birthday gift on the fly, same day to someone special and landed on Cookies Tonight. I can't even for the life of me remember what I put into the google search for them to come up but I am so glad they did.
The site is super easy to navigate and I was able to quickly pick out "Happy Birthday Surprise Box" choosing 2 dozen cookies to go inside (I went with the two different samplers). The cost was incredibly reasonable compared to what I would have paid for flowers so that was a win. Delivery charge is also reasonable. They delivered within three hours of my placing the order (could have even been two) AND the cookies were still warm!
I am bookmarking this place for future reference, top notch service and apparently the cookies are to die for... if I lived in San Diego I would order...
Ā Ā Ā Read moreIn today's industry its tons of places selling treats, food, etc. What sets apart the good from the GREAT isb their customer service. Your item could be amazing but if the customer service is horrible 9/10 I won't be back.
The AMAZING service that Agnieszka and team have provided will have me and my family - forever customers! Someone must've taken the surprise gift I had delivered. We checked with the neighbors, no one could find anything.
Thank Goodness for a great company with integrity that didn't hesitate to make this right!! My gift was to a Navy Commander which we can never thank the soldiers enough. We appreciate the kindness and will continue to refer #CookieTonight...
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