KFC — Restaurant in San Diego

Other reviews are right when it comes to the customer service. They are so rude here! Went here because we haven’t been to KFC for a long time. Ordered and asked for a large drink. When we got the window it was a chubby Mexican girl who wears a lot of makeup and handed us a small drink. We told her “oh we wanted a large” she started arguing with us and said “you didn’t say that” we just wanted a large drink and said charge us for a large and give us a large. (Simple) lol. We gave her the remaining money and she stood there like she didn’t know how to make change and went to another person regarding the change. Then they didn’t even have the rest of our order so we had to substitute out sides but we asked if she could just do it with the drink and she said no. Her demeanor was extremely rude and can tell she didn’t even want to work. She definitely needs to be retrained on customer service especially for how much fast food are charging/paying now or find someone else with customer...

It’s been a long day of working out in the backyard. Got to be so long that I forgot about making dinner. My thought was to get some KFC. I have enjoyed KFC over the years without any complaints. Well, this is the first time I am very disappointed with KFC. On this Sunday I went to KFC to get dinner for me and my wife. The meal was over $50.00 for 16 piece of chicken, mash potatoes w/grave and coleslaw. When I got home and was excited to start eating and having that first bit into the chicken. I was like this does not taste good. Had old fashion chicken. I was so disappointed that we could not eat any of the chicken, it was so bad. Tasted like it was old chicken that should have been though away. That’s what we had to do, was to get rid of the food. There went 50 bucks right out the door. I then made Grill Cheese sandwiches which were much better than KFC. I hope corrections were made, because I still like KFC. Hopefully, this was just...

I have a similar complaint as most of the other reviews. Drive thru service was horrible. The lady with the strong accent was not very helpful and was not necessarily rude, but did not possess any good customer service skills. Like saying hello? Or thank you? I know, kinda odd to expect that these days. The Chicken was very dry and hard. Had to let it rest in the gravy to moisten it up a bit. I asked if their iced tea was fresh brewed and she said yes, but ended up with tea from a machine. Trust me, we all know the difference. This is clearly not a KFC issue, the owner of that location is. Oh, one last thing, i tried to call to speak with a manager to at least have them educate the staff that tea from a machine should be considered "fresh brewed", but the phone rang with no answer and i tried that...