KFC — Restaurant in San Diego

Apparently KFC is not looking for feedback from their customers. My experience was bad enough that I took the trouble to find the "Contact Us" form on their website to leave this review:

The App: Your KFC app is probably the best part of my experience this evening, though changing locations did point out that I'm paying 46% more for a biscuit (and probably most other items) here in San Diego.

The Service: While the speed of service was good (probably due to the fact that the restaurant was empty when I arrived), the employees barely acknowledged my existence. When I pointed out two problems with soda machine, the girl looked at it briefly, didn't say anything, and left.

The Food The chicken strips looked so unappetizing that their taste really couldn't disappoint me. The dipping sauces halfway saved them. The biscuit was the best part of the meal. The potatoes and gravy were OK. The little dessert pies were inedible.

Conclusion: I won't be back unless it's my...

These guys seem to have a different understanding of the "fast" in fast food than I was aware of. I ordered one small item and waited over ten minutes. The place wasn't busy and there were three people working (or, rather, standing around in the back). When I went up to the counter to let them know I hadn't died of old age yet, one of them came out and noticed that my order had been sitting on a shelf in the back getting cold. Apparently they were trained in a different school of customer satisfaction than is the norm for their industry. Don't waste...

I got the KFC bowl, not only was it half filled they didn’t use popcorn chicken, they used chicken strips. I called to let them know my bowl wasn’t up to par, I didn’t mind the chicken strips but my bowl was half filled. As I called I the lady on the phone said “no we put in 5/6 pcs” before I could even say they used chicken strips got put on hold (seems like they just put the phone down on the counter) 5 minutes later I got hung up on. I called back again and the lady said I’m sorry and then hung up the phone again....