Panda Express — Restaurant in San Diego

I don't like the experience I had at Panda today (Del Mar) and I won't be back. Their computers froze two orders at two different registers at the same time. The screen said approved for me but I was told it didn't go through. TWO customers saw this; the first time it approved only a certain amount, which is crazy, so the lady next to me was kind enough to pay the difference. Well the cashier canceled my order and then wanted me to tap my card again 🙄 The next customer at the register beside me didn't't the ave anything on his screen.😳 The mgr was underneath the counter looking under the registers trying to figure out what was going on. We're both standing there hungry trying to be patient and definitely not wanting cold food. Anyway, they ended up giving him (Caucasian guy) his food complimentary, but I had not only stood there longer, they acted as if they weren't going to compliment my meal (I'm African-American) they sorta hesitated when I said something and then they did; I didn't like that. It's clear there was a technical issue and for the record I was charged but I...

Had an issue with my oder a month ago. Live too far to retun, so I called and spoke with an employee EFRAIN. Told me to save my receipt, and when I happen to be around this area, stop by for a replacement. Today I remembered I had a replacement meal. Why not get it honored. Somehow, whomever informed me to retun that my name would be in a book. Just show the receipt someone would help me. It wasn't, I looked like a fool asking for handouts 🤣. That's not true... But Ms.Angie help me out and noticed either me being frustrated or embarrassed. Didn't want the whole order to be replaced. Just the few items to make it even. Thanks Ms.Angie for providing great customer service and making...

Indisputably, Panda Express is an excellent choice for delicious food with quality you will taste and friendly customer service. The diverse menu options are wonderful and their new and improved dishes are delightful and scrumptious! Whether it's a snack, lunch or a family feast, my family and I can always count on Panda Express on Del Mar Heights Rd to have fresh hot food and fast friendly and excellent customer service EVERY SINGLE TIME. Kristy is a phenomenal leader and manages her crew effectively and with fast precision. She is very attentive and friendly and quite knowledgeable. This particular Panda Express restaurant is absolutely the...