Plumeria Vegetarian Restaurant — Restaurant in San Diego

We wanted a nice vegan dinner and we were told this place was really good and well known. This level of service we received however was way lower than what we expected and we won't go back. There are better Vegan choices nearby. There is another Thai place across the street that we will go check out next time and an Ethiopian restaurant next door.

The seating was cramped and not comfortable. We were not asked if we wanted to get something to drink, rushed to order and when we asked questions about the dishes, the staff was not knowledgeable or able to answer the basic questions. We asked what type of seaweed they had in the seaweed salad and they didn't know. We asked for more time to decided. Once we were ready to order the server was not anywhere in sight. We were sent a different server who was very impatient and rude. He rushed us for our order and again didn't ask us if we wanted anything to drink. We didn't notice we didn't order drinks until after our food had been served. Luckily we ordered curries so they came out fast. Once we realized we didn't have drinks it was hard to get a hold of any staff. Even the seat next to us was waiting to get serviced. We noticed the server apologized to them for the delay after he brought our order, but didn't apologize to us for the lack of service. Another server brought our bill, I asked for water. The third server brought them immediately but again didn't apologize that we hadn't been served any drinks. We didn't want to make a fuss but it's good to know they have drinks if you only ask. The price was close to $36 for two curry plates. I had my card and was ready to pay. We waited and didn't get our receipt as quick as we thought it would be. We had to leave so I went to the front desk to save them time to give me the receipt to sign for the bill. I was so ready to leave but their system was down and it took them a while to reset and take payment. Overall it was an unpleasant experience. We could have went to any of the nearby restaurants and had better overall service and food selection. I don't see the hype with this restaurant and I would skip them unless this is the only Thai place you...

The hostess at the door was nice but that’s were the niceness ended. There is one older female server here that is very mean and will avoid and ignore you. We were at our table for 2 minutes before the waitress came over. We weren’t ready which appeared to annoy her. She didn’t come back 15/20 minutes even though we made eye contact times. She was standing around and cleaning tables while we sat with no food. Several large tables left after we came in so it was slower. When she returned she acted like she was confused as to why we didn’t have food. She asked if we’d been helped, we said no. She left again and sent another server to take our order. He took the order but she was still the only waiter in our area. She ignored us. She served the tables around us but would quickly walk off after and try not to make eye contact with us. My husband had to get up to ask for service twice. She came to the table once after we got our food to ask if we wanted water. While she was there my husband spilled water. She said she would bring napkins and a sauce we asked for. She left and never came back. 15 minutes later my husband went up to her to ask for the napkins and sauce. She acted like she had no idea what he was talking about. We asked another server who brought it promptly. I could see all the other servers smiling and checking on their guest. The other server we encountered were kind and helpful. The only time anyone asked how our food was, was when they were clearing the plates. The food wasn’t terrible but it was great either. Underwhelming flavors. And they didn’t have much sauce. Only Tamari and chili oil. Ive had much better Thai. I’ve been wanting to come here for a long time. I’m sad the experience was so poor. I...

Imagine going to a restaurant, as a family of four (including a two year old and a 6 month old) and being treated poorly… This was our experience tonight! How unfortunate…

Gave this place a solid two stars because the food was actually very flavorful but the service was distasteful to say the least. From the time we arrived, and simply requested to be seated, we were met with a look of distain. I thought, “maybe it’s busy and our server is just tired”… We were then met with an unenthusiastic waiter who looked annoyed more than anything to take our order.

When we finished our starter dishes, we asked if we can order additional drinks (mango lemonade & Thai iced tea) once the main dish arrived. We were then told, “we don’t do free refills here” in a snarky remark. We were quite shocked by this micro-aggression, to which we replied, “we know. We were not expecting to receive any free refills by placing a second order…” we asked why he thought we wanted anything for free and he informed us “I just want you to know”. This followed rude comment after rude comment. We asked to be served by another waiter….

We complained to the lead/manager who I believe is Sue, she informed us there was a “misunderstanding” However, she too made comments revelatory of micro-aggressions as well.

When we tipped with our receipt, I wrote, “please be kind to ALL people”. She laughed when she read it and ignored my family the rest of the time as we packed up the reminder of my food and left.

As a POC, this dining experience was giving, “we don’t want you here”… That was my experience… Safe to say, we will not be...