Red Ribbon Bakeshop — Restaurant in San Diego

Sol, the store supervisor was the one who assisted me. While she was taking my order, she appeared impatient and rushed which made her unfriendly. After she took my order she said “IS THAT IT?” Really? No up-selling! When she finished the transaction on the cash register, she didn’t thank me but said “WAIT A WHILE!” I was taken aback with how she was treating me. She could have said that my order would be ready in 5 minutes which that is what she said after I asked how long my order would exactly take.

Also, I don’t know why this store would play their radio inside the store loud. Customers are already speaking through their mask, yet people have to speak up because of their radio blasting.

This store has definitely been mismanaged.

With the social media nowadays, bad service from one of your restaurants, specifically this store will spread like wildfire. I just hope that this is an isolated incident but if this is the norm at this store, it’s very...

The store manager at Red Ribbon Mira Mesa branch was very rude and has a very bad costumer service . Her name is Cassandra C. She raised her voice telling me she can't change my online order . I decided to cancel my online order and just place a new one . She was annoyed and her voice was loud telling me that it takes 7-10 days to process my refund .I can see how annoyed she was while taking my new order . I am very disappointed with the way she communicated with me. Im not insisting or forcing her to change my order and she could have a better way to handle the situation. So Cassandra C , if you hate your job then QUIT, your title as store manager does not suit you and your...

Ordered a Mango cake today for a birthday, after we ordered we waited for half an hour and no one has given us the cake. I had to come up the register and asked where the cake is, that’s when they realized they FORGOT and approached the fridge to grab the cake out. THEN scribbled some happy birthday letters which took like 20 seconds and it didn’t look good either. Just like that. Because of this we were super late to the birthday event. I am utterly disappointed and felt disrespectful. Can’t believe they rung me up for a $32 cake and totally forgot about it. Kept us waiting and made us sitting there waiting like a fool. I love the National City location but I will NEVER...