Insomnia Cookies — Restaurant in San Francisco

I was excited to try these cookies and so we made a 20min drive from home to get some. We ordered 6 classic and 2 deluxe cookies to go. Upon arrival at home, we were shocked to see 3 cookies that were out of shape in small sizes; plus they looked like they were unsellable or bitten off. I have never seen cookies that are out of shape let alone they looked like someone bit off of it. These cookies are nothing special. It was recommended by a friend. Bad recommendation! First and last time for us...

Would not recommend this Insomnia. Cookies are always good- but the service really takes away from that. Staff aren't welcoming at all. They want you to be in and out, and make it known. The latina with a nose piercing always has an attitude despite me and my family being kind. There are some employees who provide a nice, welcoming service but it's easy to overlook that with the actions of...

Placing a delivery order at this location was a complete disappointment and waste of time. For starters, my order of 6 cookies took over an hour to prepare. When it finally said it was delivered, I never actually received it. I checked every house on my block but there was nothing there despite my order claiming it was complete. I just wanted to have...