Sub, Drink, Cookies, Chips were nothing short of amazing. Super fresh bread and cookies. The reason for the 4 instead of the 5 is the unfriendly service. The server Nympha was working by herself & the line was rather long. She didn't know how to handle it. I guess another person was suppose to show at 5:30pm but they were a no show (5:50) This location is near the mall so I guess It gets really busy during peak hours.
She told a guy that he was being to picky and trying to give her a hard time.He was asking for alot of request and asking her questions but I guess she wanted to move along faster. Let the customer order what he or she needs & how they like it. Everyone that was in line was super patience. No need to rush him along and call him out in front of everyone.
The next guy had a request for some mayo and she told him everyone gets it this way. He wanted he meat all one one side and the mayo on the other. All his meats were centered. She rush and threw stuff on really fast not placing things on one side of the bread, sub. I guess he didn't want it that way but that night he...
Read moreThe lady who works on Saturdays at the Subway near Stonestown Galleria is rude and has poor customer service. She and I quote said, “I am the only one here, I cannot help you because I have to make the online orders first. Come back later.” But when I first walked in she said she was going to help me in 15 mins. So I waited after I waited 10 mins she says, “oh another online order with 5 sandwiches. I cannot help you I am busy.” Wow, I found that pretty rude and she said everything with a annoyed tone of voice like as if she didn’t waste 10 mins of my lunch break just so she can say she cannot help me because she’s the only one working. She should have not told me to wait if she wasn’t going to help. Actually she should have locked the doors if she wasn’t going to serve any walk ins. Worst experience ever and I will not be going back there if...
Read moreDo not go to this location not because they don't accept coupons but also don't know food safety. Counter of food was left open not even in refrigeration with no employees present. Worst experience ever at any subway locations employees and store owner alike, very rude. Gave no reason ahead of time for a canceled order. Don't waste your time this location will be shut down soon with no business. There's a Vietnamese sandwich shop inside the building called (banh mi love) I highly...
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